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Position: Airport Ground Staff Company Overview: Airstriprealtech is a leading airport management company located in Pune, Maharashtra, India. We are committed to providing efficient and high-quality services to our clients and passengers. Our team is dedicated to ensuring a seamless and comfortable travel experience for all. Position Overview: We are currently seeking a highly motivated and customer-oriented individual to join our team as an Airport Ground Staff. This is a full-time position that will require you to work in shifts, including weekends and holidays. As a member of our ground staff, you will play a crucial role in ensuring the smooth operation of the airport and providing excellent customer service to our passengers. Key Responsibilities:
- Greet and assist passengers at the check-in counter, boarding gate, and arrival areas
- Check passengers’ tickets, passports, and other travel documents
- Assist passengers with baggage check-in and retrieval
- Provide information and assistance to passengers regarding flight schedules, delays, and other travel-related inquiries
- Coordinate with other airport staff and airlines to ensure timely and efficient boarding and departure of flights
- Handle and resolve customer complaints and issues in a professional and courteous manner
- Monitor and maintain the cleanliness and safety of the airport terminal
- Assist passengers with special needs, such as elderly or disabled individuals
- Collaborate with other ground staff members to ensure a smooth flow of operations
- Adhere to all airport and airline safety regulations and procedures
- Perform any other duties as assigned by the airport management team. Qualifications:
- High school diploma or equivalent
- Excellent communication and customer service skills
- Ability to work in a fast-paced and dynamic environment
- Strong problem-solving and decision-making skills
- Ability to work in a team and independently
- Physically fit and able to lift heavy baggage
- Knowledge of basic computer skills
- Fluency in English and Hindi (additional languages are a plus)
- Previous experience in the aviation industry is preferred but not required. We Offer:
- Competitive salary and benefits package
- Opportunities for career growth and development
- A dynamic and diverse work environment
- Ongoing training and support
- Employee discounts on travel and airport services. If you are passionate about the aviation industry and enjoy providing exceptional customer service, then we want to hear from you! Apply now to join our team as an Airport Ground Staff at Airstriprealtech.