Job Description
Get to Know the Team
You’ll be joining the Vietnam Operations – GrabFood & GrabMart Merchant team, the group that works directly with our small and medium business (SMB) merchants to help them thrive on Grab’s platform. We partner with restaurants, cafes, and retailers across the country to ensure that users can always find their favourite choices on GrabFood, GrabMart, and Grab Dine Out – with great selection, reliability, and value.
The team is highly collaborative and data-driven, working closely with Operations, Marketing, Customer Experience, and Product teams to improve merchant performance, roll out new initiatives, and continuously enhance the end-to-end merchant journey. If you enjoy being close to the business, solving real problems on the ground, and seeing your work translate into visible growth for partners, this is where you’ll feel at home.
Get to Know the Role
As an Associate, Area Management – Grabfood, you will be the primary partner for a portfolio of SMB merchants on GrabFood, GrabMart and Grab Dine Out. You’ll combine relationship building, commercial acumen, and data analysis to help merchants improve their operations, run effective promotions, and grow profitably on the platform. Day to day, you will guide merchants on how to make the most of Grab’s self-serve tools, optimize visibility, and use insights to make better business decisions.
You will work onsite at Grab’s Mapletree Business Centre office in Ho Chi Minh City, collaborating with cross-functional teams to execute local marketing activities, pilot new features, and unlock long-term partnership opportunities that benefit both Grab and our merchants. This role is a great fit if you are energized by meeting partners, solving operational and performance challenges, and directly owning a portfolio’s growth trajectory in a fast-paced, high-impact environment.
Key Responsibilities
Qualifications
Job Requirements
Additional Information
Life at Grab
We care about your well-being at Grab, here are some of the global benefits we offer:
What We Stand For At Grab
We are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer, we consider all candidates fairly and equally regardless of nationality, ethnicity, religion, age, gender identity, sexual orientation, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.
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