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Description We are looking for a dynamic, organized and self-starting Assistant Planning and Ops Manager who can drive innovation, set up the processes and execute in the space of operational and supply chain excellence in Amazon India business. This becomes all the more challenging in India where the mode of business is marketplace.
You will own operational performance of sellers/ vendors on marketplace, influence FC Ops processes and work with various stakeholders to protect vendor & customer experience. You will also be in-charge of driving system/process improvements working with Seller ISMs, SC Ops teams, vendor operations, and delivering on key operation programs which makes the Amazon India business sustainable and profitable in the long term. You will create, write and review business cases, perform supporting research and analysis, and develop solutions from conceptualization, to execution and monitoring.
This position requires strong self-motivation, self-starting and project management skills. The ideal candidate will have the ability to work closely with all the category leaders, operations teams, and technology teams to develop strategy, dashboards, and modes of execution to solve complex inbound operation and inventory health problems. The candidate will be working with cross-functional teams to deliver on seller/vendor operational performance along with key operations improvement programs.
Key job responsibilities
 Ensure seller / vendor operational performance delivery inline with targets
 Identify and articulate strategic importance of metrics as a basis for managing tradeoffs, improving the customer experience and making decisions with internal and external stakeholders
 Work closely with vendor operations teams on strategies to reduce cost, lead time, and waste across the end-to-end supply chain
 Define, prioritize, and monitor to execution programs/projects to achieve targets be delivered on time
 Retrieve and analyze data using Excel, Access, SQL or other data management systems
 Monitor project execution and ensure that the project delivery is to the appropriate levels of quality and in line with its target date, ensuring the overall integrity within the program
 Work with Cross-functional teams to deliver operational performance / projects
Successful candidates will have high analytical and strong deep dive bias, and excellent communication.
The position is located in Bangalore, India.
About The Team
Team is designed to guide and assist sellers, to ensure their seamless experience while working with Amazon systems.
Basic Qualifications
- Bachelor’s degree
- 1+ years of account management, project or program management or buying experience
- Experience using Microsoft Excel for data analysis, formulae, and data visualization
Preferred Qualifications
- Knowledge of SQL
- Experience writing complex Excel VBA macros
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Company – ASSPL – Karnataka
Job ID: A10386955