Business Analyst – Life Insurance Full Time NEW

Experience – 8-10 Years

Location – Bangalore, Chennai, Delhi, Gurgaon, Hyderabad, Mumbai, Noida, India

Work Mode – Onsite / Hybrid / Remote

Shift Timing

2:00 PM – 10:30 PM

(Weekend support/on-call support may be required based on project needs)

Required Skills & Qualifications

Must Have

• 7+ years of overall Business Analyst experience.
• Minimum 4+ years of hands-on experience in US-based Life Insurance projects.
• Strong understanding of Life Insurance domains:
• Policy Administration
• Claims
• Underwriting
• New Business
• Experience in requirement gathering, stakeholder workshops, BRD/FRD documentation, user stories, and process flows.
• Strong experience in business process analysis, gap analysis, and process improvement initiatives.
• Hands-on experience with UAT, test case preparation, and requirement validation.
• Excellent stakeholder management, communication, and analytical skills.
• Experience working in Agile and/or Waterfall methodologies.

Job Summary

We are seeking a dynamic and detail-oriented Business Analyst with strong experience in Life Insurance applications and digital platforms. The ideal candidate should have 7+ years of overall Business Analyst experience, including a minimum of 4+ years working on US-based Life Insurance projects in Agile environments.

The candidate will work closely with business stakeholders, product owners, and technology teams to ensure business requirements are accurately translated into functional solutions aligned with business strategy and regulatory requirements.

The role involves requirement gathering, process analysis, stakeholder management, documentation, testing support, and driving process improvements across life insurance operations such as Policy Administration, Claims, Underwriting, and New Business.

Key Responsibilities

Requirements Elicitation & Documentation

• Lead workshops, stakeholder discussions, interviews, and requirement gathering sessions.
• Analyze and document business requirements, user stories, use cases, workflows, BRDs, and FRDs.
• Create detailed functional specifications for system enhancements and new business initiatives.

Process Analysis & Improvement

• Analyze current business processes related to Policy Administration, Claims, Underwriting, and New Business.
• Identify process gaps, inefficiencies, and automation opportunities.
• Design future-state business processes to improve operational efficiency and customer experience.

Solution Design & Collaboration

• Act as the liaison between business stakeholders and technical teams.
• Collaborate with development teams to translate business requirements into functional and technical solutions.
• Support solution discussions by providing business context and process clarity.

Testing & Quality Assurance

• Prepare test plans, test scenarios, and UAT test cases.
• Coordinate and support User Acceptance Testing (UAT).
• Validate implemented solutions against business requirements and acceptance criteria.

Stakeholder Management

• Manage and prioritize requirements across multiple stakeholders.
• Communicate project status, business impacts, risks, and dependencies effectively.
• Ensure alignment between business goals and project delivery.

Preferred

• Experience with Life Insurance digital platforms and applications.
• Exposure to process automation initiatives.
• Strong problem-solving and documentation skills.