Content & Creative Manager Full Time

Department: Marketing / Creative Employment Type: Full-Time Experience: 4–7 Years Location: On-site / Remote / Hybrid Reporting To: Founder / Marketing Director / CEO

Role Overview

We are looking for a dynamic and experienced Content & Creative Manager to lead our creative department end-to-end. This is a senior leadership role built for someone who has grown from being a strong creative executor into a confident team leader and client-facing professional.

You will own three critical pillars of our business — creative output, content strategy, and account/stakeholder management — ensuring that everything the team produces is on-brand, on-time, and drives real results.

If you are someone who can sit in a client call in the morning, review a designer’s work in the afternoon, and write a compelling content strategy by evening — this role was made for you.

Key Responsibilities

Team Leadership & Management

• Lead, mentor, and manage a team of designers, content writers, and creative specialists
• Assign briefs, set deadlines, and ensure timely delivery of all creative projects
• Conduct regular one-on-ones, performance reviews, and creative feedback sessions
• Build a high-performance creative culture with clear processes and accountability
• Identify skill gaps in the team and recommend hiring or training solutions
• Manage freelancers and external vendors when required

Account & Stakeholder Management

• Act as the primary point of contact for key clients or internal stakeholders
• Understand client briefs deeply and translate them into actionable creative directions
• Present creative concepts, campaign ideas, and content strategies to clients/leadership
• Manage client expectations, handle feedback, and ensure satisfaction at every touchpoint
• Oversee project timelines, budgets, and deliverables across multiple accounts simultaneously
• Build strong, long-term relationships with clients based on trust and consistent results

Content Strategy & Creation

• Develop and own the overall content strategy across social media, website, email, and other channels
• Plan and manage monthly/quarterly content calendars aligned with business goals
• Write, review, and approve high-quality content — captions, blogs, scripts, ad copy, and more
• Ensure all content is on-brand, engaging, SEO-friendly, and audience-appropriate
• Collaborate with designers and video teams to produce integrated creative campaigns
• Leverage AI tools (ChatGPT, Claude, Jasper, etc.) to enhance content production speed and quality

Creative Direction

• Set the visual and creative tone for campaigns, brand communications, and marketing materials
• Review and approve all design outputs before they go to clients or go live
• Maintain and evolve brand guidelines across all creative assets
• Stay ahead of design trends, content formats, and platform-specific best practices
• Drive innovative ideas that differentiate the brand in a competitive market

Reporting & Performance

• Track and report on content performance metrics — reach, engagement, traffic, and conversions
• Use data insights to refine content strategy and creative direction
• Present monthly performance reports to leadership with clear recommendations

Required Qualifications

• Bachelor’s degree in Marketing, Mass Communication, Design, Journalism, or a related field
• 4+ years of experience in content, creative, or marketing roles — with at least 1–2 years in a leadership or managerial position
• Strong portfolio showcasing content strategy, creative campaigns, and team output
• Proven experience managing clients or external stakeholders directly
• Excellent written and verbal communication skills in English
• Hands-on experience with social media platforms, content management, and digital marketing
• Proficiency with design tools — Canva, Adobe Suite, or equivalent — enough to guide and review creative work
• Comfortable using AI tools for content creation and workflow efficiency

Preferred Qualifications

• Experience working in a creative/digital marketing agency
• Familiarity with project management tools like Trello, Asana, Monday.com, or Notion
• Knowledge of SEO, performance marketing, and paid social content
• Experience using AI image generation tools (Midjourney, Adobe Firefly, DALL·E)
• Understanding of video content, reels strategy, and short-form storytelling
• Prior experience hiring and building creative teams from scratch

Skills Required

Content Strategy · Creative Direction · Team Management · Client Servicing · Account Management · Copywriting · Social Media Management · Brand Building · Adobe Suite / Canva · AI Content Tools · Project Management · Campaign Planning · Performance Reporting

The Ideal Candidate Is…

• A natural leader who people enjoy working with and learning from
• Equally comfortable talking to clients and rolling up their sleeves to create
• Highly organized — able to manage multiple accounts and deadlines without dropping the ball
• A strong communicator who can simplify complex ideas for any audience
• Passionate about creativity, storytelling, and staying ahead of trends
• Someone who sees AI as a creative tool, not a threat

What We Offer

• Competitive salary commensurate with experience
• Leadership role with full ownership of the creative department
• Flexible work hours and hybrid/remote options
• Access to premium tools — Adobe CC, AI platforms, project management software — company paid
• Direct reporting line to leadership with real decision-making authority
• Opportunity to build and shape the team, culture, and creative vision from the ground up
• Clear growth path: Content & Creative Manager → Creative Director → VP of Marketing

To Apply: Send your resume, a short cover letter, and links to your portfolio or past work to pratik@netpuppys.com