Customer Service Representative Full Time

Job description:

We are Hiring | Work From Office

Process: Voice/Non-Voice (Inbound & Outbound)

Shift: Rotational

Working Days: 6 days/week

Week Off: 1 rotational off

Salary: ₹20,000 – ₹23500 per month

Eligibility: Only Graduate candidates (Freshers & Experienced both can apply)

Roles & Responsibilities:

Handle inbound and outbound calls/chats in a professional manner.

Assist customers with their queries, complaints, and service requests.

Provide accurate information and ensure customer satisfaction.

Maintain proper documentation of interactions in the system.

Escalate unresolved issues to the concerned department.

Meet daily/weekly performance targets and adhere to company guidelines.

Interview Timing: 10:00 AM – 5:00 PM

Job Type: Full-time

Benefits:

• Provident Fund
• Work from home

Education:

• Bachelor’s (Required)

Work Location: In person

Pay: ₹20,000.00 – ₹23,500.00 per month

Benefits:

• Cell phone reimbursement
• Flexible schedule
• Health insurance
• Internet reimbursement
• Leave encashment
• Life insurance
• Paid sick time
• Paid time off
• Provident Fund

Work Location: In person