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Full job description
Job description:
We are Hiring | Work From Office
Process: Voice/Non-Voice (Inbound & Outbound)
Shift: Rotational
Working Days: 6 days/week
Week Off: 1 rotational off
Salary: ₹20,000 – ₹23500 per month
Eligibility: Only Graduate candidates (Freshers & Experienced both can apply)
Roles & Responsibilities:
Handle inbound and outbound calls/chats in a professional manner.
Assist customers with their queries, complaints, and service requests.
Provide accurate information and ensure customer satisfaction.
Maintain proper documentation of interactions in the system.
Escalate unresolved issues to the concerned department.
Meet daily/weekly performance targets and adhere to company guidelines.
Interview Timing: 10:00 AM – 5:00 PM
Job Type: Full-time
Benefits:
- Provident Fund
- Work from home
Education:
- Bachelor’s (Required)
Work Location: In person
Pay: ₹20,000.00 – ₹23,500.00 per month
Benefits:
- Cell phone reimbursement
- Flexible schedule
- Health insurance
- Internet reimbursement
- Leave encashment
- Life insurance
- Paid sick time
- Paid time off
- Provident Fund
Work Location: In person
