D2C Operations Executive Full Time NEW

Position – D2C Operations Executive

Alimento Agro-Foods Pvt. Ltd.

About Us – Founded in 2017 by Prateek & Mugdha Bhagchandka, Alimento Agro Foods Pvt. Ltd. is on a mission to redefine the way India eats, creating a moment of delight in every bite. With two powerhouse brands under our umbrella, we’re scaling to become a ₹500+ crore FMCG giant in next 5 years—with India as our launchpad and the world as our playground.

Our Brands M.O.M – Meal of the Moment: – India’s most loved snacking & instant hot meal brand. – From Poha & Biryani to Red Thai Curry Rice, we deliver home-style comfort with world- class convenience. Our range of better for you snacks is topping charts with Roasted flavored makhanas, flavored nuts and trail mixes, Ragi chips and authentic banana chips. – Trusted across airlines, modern and general retail chains, and quick-commerce—creating millions of moments of delight every month. Gimi Gimi: – A bold new-age Korean food brand. – From fiery ramyun to soulful kimchi flavors, we’re bringing the spirit of Seoul street food to India. – Positioned to capture the Gen-Z and millennial lifestyle movement.

Our Edge – World-Class Manufacturing: Fully automated facility in Kota, Rajasthan, with zero human intervention. – Omnichannel Distribution: Presence across airlines, 30,000 general trade stores, modern trade, e-commerce, and Q-commerce. – Innovation at Core: Products built from consumer obsession + global benchmarking. – People First: A culture where talent thrives, ideas win, and ownership is real.

Vision & Ambition – We’re building the next FMCG powerhouse—an Indian brand that stands shoulder to shoulder with Nestlé, Unilever, and Mondelez. – Growth Target: From a thriving scale- up to a ₹500 crore+ company in the next few years. – Rooted Play: Expanding our reach into deeper markets along with staying rooted in consumer love. – Category Creation: Not just participating in trends, but creating them.

Life at Alimento Joining us means: Working directly with visionary founders. Being part of a young, driven, high-impact team. Getting freedom + responsibility to build. Seeing your work reach millions of consumers. Quick Facts – Founded: 2017 – Headquarters: Mumbai, India – Manufacturing Hub: Kota, Rajasthan – Brands: M.O.M – Meal of the Moment | Gimi Gimi – First Milestone Target: ₹500 Cr FMCG by scaling across India & beyond.

The Role: D2C Operations Executive.

We are seeking a D2C Operations Executive to manage end-to-end order fulfilment across our D2C channels. The role focuses on ensuring smooth order processing, timely dispatches, inventory accuracy, and continuous improvement in delivery performance and RTO reduction.

• Order & Fulfilment Management
• Manage daily order processing across D2C platforms.
• Coordinate with warehouses and logistics partners to ensure on-time dispatch and delivery.
• Monitor and maintain SLAs, fill rates, order accuracy, and delivery timelines. Inventory & System Sync.
• Ensure real-time inventory synchronization between ERP systems and D2C platforms.
• Track stock movement, prevent overselling, and support demand planning and replenishment.
• Coordinate closely with supply chain and planning teams. RTO & Exception Handling
• Monitor RTO, cancellations, and delivery-related exceptions.
• Analyze root causes and implement corrective actions to reduce RTO percentages.
• Handle customer escalations related to order fulfilment and delivery. Partner Coordination & Reporting.
• Liaise with third-party logistics (3PL) partners to resolve operational issues.
• Prepare daily and weekly MIS reports covering orders, dispatch, inventory, RTO, and SLA performance.

What We’re Looking For – 2–3 years of experience in D2C operations, e-commerce fulfilment, or order management (FMCG/Food preferred). – Strong understanding of inventory management, dispatch processes, and last-mile delivery. – Proficiency in ERP systems, dashboards, and Excel/Google Sheets. – Strong problem-solving skills with the ability to work in a fast-paced environment.

Why Join Us – Opportunity to work with a fast-growing FMCG brand with a strong digital presence. – Creative freedom to experiment and bring fresh ideas to life. – Supportive team environment that encourages innovation and learning. – Exposure to diverse projects across multiple social media platforms. – Chance to grow your career in a dynamic and rapidly evolving industry.