Duty Airport Manager Full Time

Founded in the Queensland outback in 1920, Qantas has grown to be Australia’s largest regional, domestic, and international airline. Qantas has a range of subsidiary businesses that support the overall operations of the Group. The Qantas Group’s main business is the transportation of customers and freight using two complementary airline brands — Qantas and Jetstar — operating regional, domestic, and international services.

Job Description

• Lead live airport operations and be the on-shift decision maker
• Take charge of large teams, driving safety outcomes and on-time performance
• Permanent, full-time opportunities based in Sydney, Melbourne, Perth and Brisbane

As the Duty Airport Manager, you’ll take on a leadership role in delivering safe, efficient and customer-focused airport operations during your shift. Acting as the on‑shift decision maker, you’ll oversee the end-to-end operation across above‑ and below‑the‑wing activities, ensuring operational performance meets safety, regulatory, service and commercial expectations.

Working a rotating shift roster (Sample Duty Airport Manager Roster), you’ll partner closely with port teams, ground service providers, airport authorities and operational control functions to maintain stability, manage disruption and deliver strong on‑time and customer outcomes. As a visible presence on the ground, you’ll bring people together, align priorities and foster teamwork in both routine operations and high‑pressure situations.

You’ll Have

• 5 – 8 years’ experience in a frontline operational management role
• Proven capability as a people leader, able to motivate and influence teams during live operations
• Demonstrated experience managing disruption, competing priorities and real‑time decision‑making
• A collaborative, team‑player approach, working effectively across multiple stakeholders and service partners
• Strong stakeholder engagement and incident management skills
• Clear communication skills and confidence leading operational briefings
• A customer‑centric mindset balancing service, safety and operational priorities
• Strong problem‑solving skills and the ability to remain calm and decisive under pressure
• Ability to use operational and performance data to drive outcomes and improvement

Why the Qantas Group?   

You’ll join a team where creativity and passion are encouraged. Our people come together to allow us to dream big and deliver successfully. There are many different opportunities across our team, which means you’ll be able to grow both personally and professionally at the Qantas Group. Your development is a priority for us – so that you can maintain the high standards our customers have come to expect and can continue to develop over time. You’ll be supported from day 1 with on the job training and coaching as well as our formal training opportunities. While you may start in this role, we’ve got a great track record of supporting our people to take their career in so many different directions, the destinations are endless.    

The Qantas employee benefits program offers amazing benefits that extend well beyond travel.   

• We love to travel: Enjoy heavily discounted air travel within Australia and across the globe, both for you and your family and friends, as well as exclusive deals on accommodation and holidays.  
• We have flexible leave options: Make use of leave and flexible working opportunities including 18 weeks paid parental leave (plus superannuation payments on all paid and unpaid parental leave until your child turns 1) and additional purchased leave options for eligible employees.
• We’ll give you access to thousands of rewards: Through our partnerships we can offer you discounts across shopping, food and wine, insurance, health and wellbeing, leisure and entertainment. You can also take advantage of our salary packaging program including motor vehicles, eligible portable electronic devices and professional memberships.  
• We’ll support your wellbeing: Whether it’s learning to better support your own and others’ mental health, our interactive wellbeing app or your very own tailored nutrition plan.   

The Qantas Group is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion.  We embrace diversity and encourage applications from people with disability. Candidates will have the opportunity to request support or reasonable adjustments during the recruitment process in order to demonstrate their ability to meet the inherent requirements of our roles. 

Be a part of something special and play your part in the Qantas story – get in touch today.

Applications Close: 11:59pm AEST, Thursday, 23 April 2026