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Do you have experience in dealing with Academic Digital Product Sales?
Do you have a field Sales Experience?
About our Team
Elsevier Health applies innovation, facilitates insights, and helps drive more informed decision-making for our customers across global health. We support health providers by providing accessible, trusted evidence-based information; prepare more medical and nursing students with effective tools and resources; provide insights that help clinicians improve patient outcomes; and supports a more personalized and localized healthcare experience. All for the benefit of every patient.
About the Role
Seeking a highly motivated Account Manager to drive business growth and manage a portfolio of B2B clients in the digital education space. You will be the primary liaison between our clients and internal teams, ensuring client satisfaction, retention, and revenue expansion.
Responsibilities
- Client Relationship Management:
- Serve as the primary point of contact for a portfolio of medium-sized domestic B2B clients; build and maintain strong, long-term relationships.
- Strategic Account Planning:
- Develop account strategies based on a deep understanding of client needs, business objectives, and market trends.
- Business Development:
- Identify growth opportunities within existing accounts and proactively pitch new services, solutions, or product enhancements.
- Negotiation & Contracting:
- Lead commercial discussions, negotiate product/service terms, and close deals within authorized limits.
- Product & Market Expertise:
- Maintain a solid understanding of our EdTech solutions, industry trends, and competitors. Act as a trusted advisor and subject matter expert.
- Cross-functional Collaboration:
- Coordinate with Product, Marketing, and Customer Success teams to ensure seamless service delivery and ongoing value to clients.
- Reporting & Insights:
- Track account health metrics, prepare business reviews, and present insights to internal and external stakeholders.
Requirements
- Bachelor’s degree in business, Education, Marketing, or a related field (MBA preferred).
- 3–7 years of experience in B2B account or relationship management, preferably in EdTech, SaaS, or digital solutions.
- Strong understanding of business models, financial acumen, and market dynamics.
- Experience managing a domestic territory and driving revenue growth.
- Tech-savvy with the ability to translate customer needs into product solutions.
- Experience with CRM systems (e.g., Salesforce).
- Familiarity with digital learning platforms, LMS, or AI-enabled education solutions.
- Prior experience in the education sector or a startup environment.
Work in a way that works for you
We promote a healthy work/life balance across the organisation. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.
- Working flexible hours – flexing the times when you work in the day to help you fit everything in and work when you are the most productive
Working for you
We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:
- Comprehensive Health Insurance: Covers you, your immediate family, and parents.
- Enhanced Health Insurance Options: Competitive rates negotiated by the company.
- Group Life Insurance: Ensuring financial security for your loved ones.
- Group Accident Insurance: Extra protection for accidental death and permanent disablement.
- Flexible Working Arrangement: Achieve a harmonious work-life balance.
- Employee Assistance Program: Access support for personal and work-related challenges.
- Medical Screening: Your well-being is a top priority.
- Modern Family Benefits: Maternity, paternity, and adoption support.
- Long-Service Awards: Recognizing dedication and commitment.
- New Baby Gift: Celebrating the joy of parenthood.
- Subsidized Meals in Chennai: Enjoy delicious meals at discounted rates.
- Various Paid Time Off: Take time off with Casual Leave, Sick Leave, Privilege Leave, Compassionate Leave, Special Sick Leave, and Gazetted Public Holidays.
- Free Transport pick up and drop from the home -office – home (applies in Chennai)
About the Business
A global leader in information and analytics, we help researchers and healthcare professionals advance science and improve health outcomes for the benefit of society. Building on our publishing heritage, we combine quality information and vast data sets with analytics to support visionary science and research, health education and interactive learning, as well as exceptional healthcare and clinical practice. At Elsevier, your work contributes to the world’s grand challenges and a more sustainable future. We harness innovative technologies to support science and healthcare to partner for a better world.
