Executive IT Support Full Time NEW

Core Responsibilities

• Server Administration – Install, configure, and maintain Windows/Linux servers (HIS, LIS, RIS, PACS, EMR, file and application servers).
• Virtualization Management – Manage and monitor virtual environments using VMware (VM creation, snapshots, resource allocation, HA, backup integration).
• Firewall Management – Configure, monitor, and update enterprise firewalls to ensure secure network access, VPN connectivity, and protection from cyber threats.
• Network Infrastructure Management – Configure and maintain Cisco Systems switches, VLANs, routing, and core network architecture.
• Antivirus & Endpoint Security – Deploy and manage enterprise antivirus/endpoint protection solutions across servers and client systems; monitor threats and ensure timely patching.
• Backup & Disaster Recovery – Implement and monitor server backups, test data restoration processes, and maintain disaster recovery plans for critical hospital systems.
• User & Access Management – Administer Active Directory, group policies, role-based access controls, and password policies to ensure data security and compliance.
• System Monitoring & Performance Optimization – Monitor server health, storage utilization, CPU/RAM usage, and network performance; proactively resolve bottlenecks.
• Patch & Update Management – Ensure regular OS, firmware, and security patch updates for servers, network devices, and endpoints.
• Data Security & Compliance – Ensure compliance with hospital data protection standards and accreditation requirements (e.g., JCI/NABH guidelines).
• Email & Communication Systems Management – Maintain email servers (e.g., Microsoft Exchange/365), DNS, DHCP, and domain services.
• Troubleshooting & Incident Management – Diagnose and resolve hardware, software, and network-related issues with minimal downtime, especially in critical areas like ICU, OT, Cath Lab.
• Vendor Coordination – Liaise with ISPs, firewall vendors, server OEMs, and software providers for support, AMC, and upgrades.
• Documentation & Audit Support – Maintain network diagrams, server inventories, SOPs, logs, and audit documentation.
• IT Security Awareness & Support – Conduct cybersecurity awareness sessions for hospital staff and support implementation of IT security policies.

Job Type: Full-time

Pay: ₹400,000.00 – ₹500,000.00 per year

Benefits:

• Health insurance
• Leave encashment
• Paid sick time
• Provident Fund

Ability to commute/relocate:

• Calicut, Kerala: Reliably commute or planning to relocate before starting work (Preferred)

Education:

• Diploma (Preferred)

Experience:

• VMWare: 8 years (Preferred)
• Firewall: 8 years (Preferred)
• Antivirus: 8 years (Preferred)

Language:

• Malayalam (Preferred)

Location:

• Calicut, Kerala (Preferred)

Work Location: In person