Company Description
Sai Voyages (India) is an approved Inbound Tour Operator based in New Delhi, specialising in tours to India and neighbouring countries such as Nepal, Tibet, Bhutan, Bangladesh, Sri Lanka, and the Maldives. With extensive expertise in organising travel experiences, Sai Voyages offers personalised services to ensure unforgettable journeys for its clients.
Role Description
This is a full-time on-site role for an Executive – Operations (Inbound Tours). Based in Delhi, India, the role involves managing day-to-day operations related to inbound tours. The Executive will be responsible for coordinating itineraries, liaising with clients and service providers, ensuring smooth execution of tour programs, handling customer inquiries, and providing excellent customer service.
Key Responsibilities:
1. Booking & Tour Operations
2. Itinerary Execution
3. Vendor Coordination
4. Documentation & Vouchers
5. Agent & Client Coordination
6. Cost Control & Profitability
7. Daily Operations Monitoring
8. Transport & Guide Management
9. Team Coordination
10. Post Tour & Reporting
Required Skills
KPI / Performance Indicators
Qualifications
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