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This role sits within Claims Training under the Design umbrella and is responsible for both designing and facilitating learning solutions for Claims and FBS. The Learning and Development Consultant partners with business stakeholders to analyze needs, design and deliver instructor‑led, virtual, and digital learning, and evaluate effectiveness. As part of the design work, the role uses learning tools and technologies such as Articulate, Camtasia, Adobe, and related platforms to develop engaging, performance‑focused content. The role supports adjusters, supervisors, and leaders, ensuring learning solutions translate into improved performance and business results.
Requirements
Other Critical Skills
Instructional Design – Intermediate
Facilitation, virtual and instructor‑led – Intermediate
Adult Learning Principles – Intermediate
Learning Technology and Digital Content Development – Intermediate
Project and Time Management – Intermediate
Instructional Design – Intermediate
Facilitation, virtual and instructor‑led – Intermediate
Adult Learning Principles – Intermediate
Learning Technology and Digital Content Development – Intermediate
Project and Time Management – Intermediate
Software / Tool Skills
Articulate Storyline / Rise – Intermediate (4-6 Years)
Video Editing – Entry Level (1-3 Years)
Adobe – Entry Level (1-3 Years)
Microsoft PowerPoint – Intermediate (4-6 Years)
Articulate Storyline / Rise – Intermediate (4-6 Years)
Video Editing – Entry Level (1-3 Years)
Adobe – Entry Level (1-3 Years)
Microsoft PowerPoint – Intermediate (4-6 Years
Benefits
Competitive compensation and benefits package:
- Competitive salary and performance-based bonuses
- Comprehensive benefits package
- Career development and training opportunities
- Flexible work arrangements (remote and/or office-based)
- Dynamic and inclusive work culture within a globally renowned group
- Private Health Insurance
- Pension Plan
- Paid Time Off
- Training & Development
Note: Benefits differ based on employee level.
About Capgemini
Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of over 340,000 team members in more than 50 countries. With its strong 55-year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms. The Group €22.5 billion in revenues in 2023.
https://www.capgemini.com/us-en/about-us/who-we-are/