Head – Project Ground Operations Full Time

Company Description

Treemendous specializes in providing innovative indoor and outdoor greening solutions, including live plants, vertical gardens, moss walls, and premium handcrafted planters. The company’s services extend beyond installation, offering comprehensive plant care and maintenance plans to ensure thriving green environments. Treemendous caters to projects across India, delivering sustainable and aesthetically pleasing greenery for workplaces and outdoor spaces. Their offerings also include premium planters, landscape management, and customized green solutions.

Role Overview:

The Project Head – Ground Operations will be responsible for overseeing and managing end-to-end execution of indoor landscaping projects across multiple cities. This role ensures high-quality delivery, operational efficiency, and client satisfaction while managing on-ground teams, vendors, and logistics.

Key Responsibilities:

1. Operations Management

* Lead and oversee execution of indoor landscaping projects across various locations

* Ensure timely installation, maintenance, and quality control of plant setups

* Standardize operational processes across cities for consistency and efficiency

2. Team Leadership & Coordination

* Manage city-level operations teams, supervisors, and horticulture staff

* Hire, train, and mentor field teams to maintain service excellence

* Coordinate between central office, regional teams, and clients

3. Project Execution

* Plan and monitor project timelines, resource allocation, and deliverables

* Ensure adherence to design specifications and client requirements

* Conduct site inspections and audits to maintain quality standards

4. Vendor & Supply Chain Management

* Oversee procurement and logistics of plants, materials, and equipment

* Manage vendor relationships and ensure timely supply across cities

* Optimize costs while maintaining quality standards

5. Client Experience

* Be the escalation point for key clients

* Ensure high-quality execution that leads to repeat business

* Work closely with founders/sales team to deliver on promises

6. Compliance & Quality Control

* Ensure compliance with safety, environmental, and company standards

* Implement quality assurance protocols for installations and maintenance

7. Reporting & Analytics

* Track KPIs, project progress, and operational metrics

* Provide regular reports to senior management

* Identify areas for process improvement and cost optimization

* 6. Firefighting + Problem Solving

* Expect things to break — your job is to fix them fast

* Handle delays, plant damage, team shortages, and site constraints

* Make decisions quickly with limited information

Key Requirements:

* Bachelor’s degree Operations Management, or related field (MBA preferred)

* 15–20 years of experience in operations/project management (8+ Years Experience in corporate-fit out industry is must)

* Proven experience managing multi-city operations

* Strong leadership and team management skills

* Excellent problem-solving and decision-making abilities

* Willingness to travel frequently

* Startup mindset: comfortable with ambiguity, chaos, and rapid change

* Proven experience managing on-ground teams across locations

Key Skills:

* Operations & Project Management

* Team Leadership

* Vendor Management

* Logistics & Supply Chain Coordination

* Client Relationship Management

* Process Optimization

Success Metrics:

* On-time project delivery rate

* Client satisfaction scores

* Cost efficiency and budget adherence

* Team productivity and retention

• * Quality audit scores