IND Analyst II GSMS-Proposals Mgmt Full Time NEW

Dear Candidate,

I hope this email finds you well. We have an exciting opportunity for a Proposal Support role and would like to share the job details with you.

Job Responsibilities:

• 2-5 years’ experience is desirable.
• Previous proposal support or content management experience will be an added advantage; familiarity and understanding of the Insurance & Benefits industry/terminology and/or consulting industry/terminology is a plus.
• Ability to read and interpret proposal questions and RFP documents with the ability to identify content within the database that responds to the intent of the question fully.
• Attention to detail to ensure accurate data capture when transferring content in/out of proposals and the database.
• Strong sense of urgency as it pertains to client and client team deadlines.
• Proactively follow up and resolve any issues to ensure deadlines and client needs are met.
• Accountable for providing support on proposal processes in line with SLA requirements, timelines, and quality standards while ensuring a high level of internal and external client satisfaction.
• Provides day-to-day support to the onshore writers and production assistants as needed.
• Works closely with onshore teams to support:
• Proposal response template creation – working within the RFP support tool to format the original document (Word, PDF, etc.) and develop the structure for the response according to branding and formatting standards.
• Ongoing formatting – formatting of proposal documents during the RFP response process, ad hoc formatting of database content related to content management.
• Forms and Appendices – Format appendices for population, and format and populate forms with required generic company content (e.g., Fed Tax ID, headquarters address, diversity statements, etc.).
• Content Management – Facilitate content management processes through downloading and formatting content for SME review, sending content to SMEs, collecting SME responses with new/updated content, and uploading content into the database once it has been peer-reviewed.
• Escalates issues to onshore writers and production assistants as they arise.
• Participates in unit-wide initiatives as assigned with a view to driving operational excellence.
• Enhances technical skills and personal effectiveness through training, education, and coaching.

Skills/Competencies Required:

• Extremely strong English communication skills to communicate effectively with team members and to understand and interpret RFP questions and accurate responses.
• Strong timelines.
• Excellent listening skills.
• High proficiency in MS Office Suite, especially MS PowerPoint and Word.

If you find this role interesting and would like to apply, please share your updated CV with Sumit Singh at sumit.singh1@aon.com.