IS&Digital Manager Full Time

Key Responsibilities

• People Leadership
• Manage and develop a team of IT professionals.
• Empower team members, promote autonomy, and encourage continuous learning.
• Inspire others and provide clarity of purpose.
• Developing people (direct or indirect line management) on a continuous basis, taking into account the needs of the organisation and the aspirations of the people
• Coach and mentor PO, Architect and technical team members, fostering autonomy, growth, and performance excellence.
• Create an empowering environment that promotes collaboration, responsibility, and continuous development.
• Maintain team motivation and support long‑term career growth within and across spans.
• Delivery & Performance Management
• Ensure operational performance across IS & Digital activities in scope.
• Monitor service delivery quality, efficiency, and alignment with IT strategy.
• Collaborate with transversal functions such as Delivery Leaders, Technical Specialists, Data teams, and Digital Product Owners.
• Strategic Alignment
• Align team activities with the organization’s digital transformation goals and IT roadmap.
• Participate in shaping digital direction (architecture, platforms, modernization).
• Contribute to strategic discussions across IS & Digital job families
• Stakeholder & Customer Management
• Ensure long‑term satisfaction of internal business stakeholders (“internal customers”).
• Act as the interface between business needs and digital/IT capabilities.
• Manage expectations, communication flow, and partnership with business teams.
• Governance & Process Excellence
• Apply and promote IT governance principles, standards, and methodologies.
• Oversee procurement, asset management, and financial aspects linked to IS services.
• Ensure compliance with security and data management policies (engages with roles such as Architect, Security Engineers, Data Owners).

Required Skills & Competencies

• Strong transversal leadership and ability to synchronize multiple teams.
• Expertise in Agile, Lean, and modern delivery methodologies.
• Strong problem‑solving, risk management, and analytical thinking.
• Exceptional communication and stakeholder‑management skills.
• Ability to coach, mentor, and grow leaders and teams.
• Deep understanding of user‑centric product development.
• Strategic mindset with the ability to translate business needs into delivery plans.
• Commitment to security, quality, and continuous improvement.