IT Service Industry Analyst Full Time NEW

NelsonHall is a leading global market analysis firm dedicated to providing insightful research and strategic guidance to organizations undergoing digital and operational transformation. With a focus on the IT services industry, NelsonHall offers comprehensive market intelligence, thought leadership, and actionable insights that help clients make informed decisions in a rapidly evolving technological landscape. Our expertise spans across various sectors, including enterprise IT, cloud services, automation, and operational transformation, enabling our clients to stay ahead of market trends and achieve their strategic objectives.

About The Role

NelsonHall is seeking experienced industry research analysts specializing in IT services to join our dynamic team. This remote position offers flexible working arrangements and the opportunity to develop as a thought leader within the IT services domain. As a research analyst, you will be responsible for producing detailed market analyses, profiling IT service providers, and offering strategic insights to clients. Your role will involve engaging with industry leaders, conducting interviews, and analyzing market trends to deliver comprehensive reports and forecasts. This position is ideal for individuals with a strong background in IT services, operational transformation, or strategic sourcing who are eager to deepen their expertise and influence market perceptions.

Qualifications

The ideal candidate will demonstrate a strong desire to learn and a keen interest in IT services and operational transformation. Relevant experience may include strategic marketing, product management, bid support, or strategic sourcing within the IT industry. Candidates with an MBA and a passion for becoming a recognized subject matter expert are encouraged to apply. Excellent communication skills are essential for building relationships across the industry, managing discussions on vendor capabilities, and presenting insights clearly. While an MBA qualification is valued, substantial domain experience, enthusiasm, and intellectual curiosity are considered more critical. Candidates should possess a proactive attitude, analytical mindset, and the ability to synthesize complex information into actionable insights.

Responsibilities

The core responsibilities of this role include:

• Producing detailed and insightful analyses of the IT services market, including vendor profiles and market forecasts.
• Acting as a subject matter expert and demonstrating thought leadership to clients and industry stakeholders.
• Conducting interviews with senior personnel within major IT service providers to gather firsthand insights.
• Assessing vendor capabilities and producing NEAT (NelsonHall Evaluation & Assessment Tool) charts to visualize vendor strengths.
• Attending industry analyst events, conferences, and client meetings to stay abreast of market developments.
• Supporting vendor firms in strategic development and operational transformation initiatives by providing expert feedback and market positioning advice.
• Monitoring and analyzing vendor news, financial reports, mergers and acquisitions, and new offerings to update market intelligence.
• Developing and propagating NelsonHall research and insights through social media channels and other platforms.
• Updating market forecasts annually to reflect current trends and projections.
• Assisting buy-side firms in identifying potential vendors and understanding market capabilities to support their sourcing strategies.

This role involves analyzing the IT services market on behalf of service providers and their clients, focusing on market intelligence and strategic advisory rather than internal IT or solution architecture roles.

Benefits

NelsonHall offers a competitive benefits package that supports the well-being and professional growth of our employees. Benefits include flexible working arrangements to promote work-life balance, opportunities for continuous learning and development, and exposure to a global network of industry experts. Our remote working model allows you to operate from anywhere, providing the flexibility to manage your work environment effectively. We also foster a collaborative culture that values innovation, knowledge sharing, and professional advancement. Additionally, employees have access to industry events, training programs, and resources to enhance their expertise and career trajectory within the organization.

Equal Opportunity

NelsonHall is committed to fostering an inclusive and diverse workplace. We provide equal employment opportunities to all applicants and employees regardless of race, color, religion, gender, sexual orientation, gender identity or expression, age, national origin, disability, or any other protected status. We believe that diverse perspectives and backgrounds enrich our organization and enable us to better serve our clients. We encourage individuals from all backgrounds to apply and join our team in contributing to our mission of delivering high-quality market intelligence and strategic insights.