IT Support Associate Full Time

Aramya is a rapidly growing fashion and lifestyle brand committed to creating some of the world’s most loved brands that empower individuals to express themselves. With a clear vision and innovative approach, Aramya has established itself as a leader in the industry, driven by a passion for quality, design, and customer satisfaction. The company has successfully launched its flagship brand in 2024, achieving remarkable revenue milestones and expanding its footprint across direct-to-consumer channels and retail outlets.

Our journey is supported by significant funding, having raised $20 million from renowned investors such as Accel, Z47, and seasoned industry veterans. This financial backing has enabled us to develop a proprietary supply chain, in-house manufacturing capabilities, and data-driven designing processes, positioning us for sustainable growth and innovation. Currently operating at a 200 crore annual recurring revenue (ARR), Aramya is poised for rapid expansion and market leadership.

Visit our website to learn more about our offerings and vision. Our dedicated team strives to push boundaries and redefine fashion standards, ensuring that each product resonates with our customers’ aspirations and lifestyle.

About The Role

We are seeking a skilled and proactive IT Manager to oversee and optimize our IT operations across corporate offices and retail stores. The ideal candidate will be responsible for maintaining a secure, efficient, and scalable IT infrastructure that supports our business objectives. This role requires a strategic thinker with hands-on technical expertise and excellent vendor management skills to ensure seamless system performance and support the company’s rapid growth.

The IT Manager will play a crucial role in setting up new retail locations, managing existing systems, and ensuring continuous operational uptime. This position offers an exciting opportunity to be part of a dynamic team that is transforming the fashion industry through technology and innovation.

Qualifications

• Proven experience in managing IT infrastructure, preferably within the retail sector.
• Hands-on expertise with POS systems, network setup, and hardware management.
• Strong understanding of CCTV and surveillance systems.
• Excellent vendor management, negotiation, and troubleshooting skills.
• Ability to coordinate multiple store rollouts and IT projects simultaneously.
• Knowledge of cybersecurity fundamentals and cloud/SaaS tools is preferred.
• Strong communication and problem-solving abilities.
• Bachelor’s degree in Information Technology, Computer Science, or related field.

Responsibilities

• Oversee and manage all corporate IT needs, including laptops, software applications, and end-user support.
• Lead the setup and deployment of IT infrastructure for new retail stores, including POS systems, hardware, and network configurations.
• Manage and maintain CCTV, footfall cameras, and other surveillance systems across all locations to ensure security and operational efficiency.
• Ensure the stability, security, and uptime of internet and network infrastructure across offices and stores.
• Coordinate with vendors for procurement, installation, maintenance, and troubleshooting of IT equipment and systems.
• Develop and implement IT policies, procedures, and security protocols to safeguard company data and infrastructure.
• Monitor system performance, conduct regular audits, and implement improvements to optimize IT operations.
• Provide technical support and training to staff, fostering a culture of technology-driven efficiency.
• Stay updated with the latest technology trends and recommend enhancements to support business growth.

Benefits

At Aramya, we believe in nurturing our team members and providing a rewarding work environment. We offer competitive salary packages aligned with industry standards, along with comprehensive health insurance coverage. Our employees enjoy opportunities for professional development and continuous learning to stay ahead in a fast-evolving industry.

We promote a collaborative and inclusive workplace culture that values innovation, integrity, and excellence. Employees have access to flexible work arrangements and participate in various team-building activities designed to foster a positive and engaging work environment. Additionally, as part of our growth journey, employees are encouraged to contribute ideas and take ownership of their projects, ensuring a fulfilling career path within the company.

Equal Opportunity

Aramya is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, religion, gender, age, sexual orientation, disability, or any other protected characteristic. Our hiring practices are based solely on merit, skills, and experience, ensuring that every individual has an equal chance to contribute and succeed within our organization.