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Jr Ops Executive- We’re seeking a sharp, detail-oriented Operations Executive to be the backbone of central operations in our fast-paced digital marketing agency. In this high-impact role, you’ll lead the charge in refining internal workflows, boosting cross-functional efficiency, and championing seamless collaboration. The ideal candidate pairs operational excellence with a client-first mindset, and is passionate about turning chaos into clarity.
Key Responsibilities
- Develop SOPs and workflows for recurring tasks and cross-functional initiatives
- Monitor adherence to SOPs and ensure timely execution of deliverables
- Track key operational metrics and generate actionable insights for leadership
- Maintain dashboards and reports to monitor project timelines and day-to-day tasks
- Act as a central point of coordination between strategy and client servicing teams
- Facilitate smooth onboarding of new clients and employees by standardizing processes
- Make use of various internal tools and data to drive process improvements
- Identify areas of improvement within the organization and work with leadership on change management
Requirements
- Bachelor’s/Masters degree. Engineers preferred, but if you are a non-engineer who is passionate about automation, we would love to know you.
- Freshers or max 1 year of experience.
- Excellent organizational and project management skills
- Proficient in Excel/Google Sheets- Non-negotiable.
- Exceptional interpersonal skills with a collaborative and solution-oriented approach
- Analytical mindset with a knack for numbers and performance tracking
- Excellent communication skills
- Exposure to digital marketing (paid media, SEO,etc.) is a plus
Skills: digital marketing,change management,process improvement
