Adani Solar:Adani Solar is India’s 1st and largest vertically integrated solar PV manufacturer with 4 GW cells & modules and 2 GW of ingots & wafers manufacturing capacities
Job Purpose:The job purpose of a Cluster Manager – CS is to manage and enhance customer service quality by overseeing customer complaint handling, satisfaction surveys, and compliance with CAPA. The role also involves developing team members, utilizing digital tools for customer feedback, and ensuring accurate documentation and reporting.
Responsibilities
Quality Control Documentation & Procedures:
Internal Audits
CAPA Compliance & Monitoring
Capturing Customer Voices
Training And Development
Use Of Digital Platforms And Tools
Documentation And Reporting
Key Stakeholders – Internal
Key Stakeholders – External
Qualifications
Educational Qualification:
Work Experience (Range Of Years)
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