Manager – Deployment, Service and Replenishment Full Time NEW

India is among the top ten priority markets for General Mills, and hosts our Global Shared Services Centre. This is the Global Shared Services arm of General Mills Inc., which supports its operations worldwide. With over 1,300 employees in Mumbai, the center has capabilities in the areas of Supply Chain, Finance, HR, Digital and Technology, Sales Capabilities, Consumer Insights, ITQ (R&D & Quality), and Enterprise Business Services. Learning and capacity-building is a key ingredient of our success.

Position Title

Manager – Deployment, Service and Replenishment

Function/Group

Logistics

Location

Mumbai

Shift Timing

3.30 pm to 12.30 am

Role Reports to

Sr Manager – Deployment, Replenishment and Service

Remote/Hybrid/in-Office

Hybrid: Currently 2 days in a week but need to adhere if it changes in future. Over and above days defined in hybrid, need to be in office for additional days as per business requirements.

About General Mills

We make food the world loves: 100 brands. In 100 countries. Across six continents. With iconic brands like Cheerios, Pillsbury, Betty Crocker, Nature Valley, and Häagen-Dazs, we’ve been serving up food the world loves for 155 years (and counting). Each of our brands has a unique story to tell.

How we make our food is as important as the food we make. Our values are baked into our legacy and continue to accelerate

us into the future as an innovative force for good. General Mills was founded in 1866 when Cadwallader Washburn boldly bought the largest flour mill west of the Mississippi. That pioneering spirit lives on today through our leadership team who upholds a vision of relentless innovation while being a force for good. For more details check out http://www.generalmills.com

General Mills India Center (GIC) is our global capability center in Mumbai that works as an extension of our global organization delivering business value, service excellence and growth, while standing for good for our planet and people.

With our team of 1800+ professionals, we deliver superior value across the areas of Supply chain (SC) , Digital & Technology (D&T) Innovation, Technology & Quality (ITQ), Consumer and Market Intelligence (CMI), Sales Strategy & Intelligence (SSI) , Global Shared Services (GSS) , Finance Shared Services (FSS) and Human Resources Shared Services (HRSS).For more details check out https://www.generalmills.co.in

We advocate for advancing equity and inclusion to create more equitable workplaces and a better tomorrow.

Job Overview

Function Overview

The GIC Supply Chain team manages end-to-end operations, encompassing planning, sourcing, manufacturing, logistics, and analytics. They strategically plan to meet market demands, optimize sourcing, ensure efficient production, and oversee the seamless movement of goods from production to delivery. The team employs advanced analytics throughout these processes, fostering adaptability and operational excellence. This collaborative approach ensures a well-coordinated supply chain that aligns with both organizational goals and dynamic market conditions. Link

Purpose of the role

General Mills India team virtually caters to multiple plants, warehouses, and several business teams / groups in US. The primary role will include people management, service management along with replenishment & network management responsibilities.

• The incumbent will drive collaboration between Distribution, Supply, demand planning, and System governance teams to achieve functional/organizational targets.
• The objective of this role is to drive efficiencies in case-fill while balancing cost and operational constraints.
• Lead and develop a team of distribution planners to achieve organizational goals.
• Support short-term replenishment strategies in collaboration with US replenishment managers.
• The Manager will collaborate with other planning teams (Demand/Supply) to proactively call-out service risks and minimize the impact on overall case-fill targets.

Key Accountabilities

Strategic responsibilities

• Ensure smooth supply chain distribution planning of finished goods for the assigned Operating Unit/s by meeting and exceeding KPI metrics (ex-Case fill rates) while optimizing overall SCM costs (transportation/inventory $).
• Accountable for tactical deployment decision-making for assigned OU and Deployment Process Governance.
• Acts as a Regional Replenishment lead supporting US Replenishment Managers in the creation and execution of short-term execution of network strategies identified.
• Support Deployers and Network SPOCs in problem-solving and decision-making related to operational and network constraints (Transportation, Warehouse, Plant Outbound, and Network space)

Operational Responsibilities

• Develop knowledge and expertise in General Mills planning systems (SAP R/3, OMP, Inventory Analyst, Terra DS etc.)
• Provide regular communication updates on key performance metrics (case fill goals, service issues, inventory targets, warehouse/transportation constraints etc.) to the business stakeholders.
• Collaborate across supply chain teams (DP, scheduling, Customer service, warehousing, transportation, plants etc.) to identify and implement information and product flow improvements driving better Service for the OU
• Ensure execution as per standard processes and documentation.
• Utilize Continuous Improvement (CI) tools to drive process improvements.
• Actively participate in Staff meetings, Knowledge sharing sessions, Trainings, Collaboration meetings etc.
• Accountable for Distribution Planning Systems/Tools (OMP/Tableau dashboard/ERP) utilization sustainability
• Drive Run, Improve, and Transform methodologies.

Projects

• Work on cross functional projects
• Lead organization/Function level initiatives to drive efficiencies and cost savings.
• Participate and contribute to Goal/ objective setting process for the fiscal year.

Continuous Improvement

• Build Architectural solutions through Automation, Standardization, Lean approach etc.
• Build sustainable and order winning solutions for the problems.
• Collaborate across with various team to implement defined solutions.
• Develop and implement repeatable and scalable models.
• Perform external competitive benchmarking and analysis.
• Lead Cost savings initiatives
• Lead ideation and drive implementation to deliver organizational goals.
• Develop sustainable tools for the capabilities.

Continue Professional Career Development

• Participate in soft skills training driven by L&D Team
• Leveraging Future skills & Supply chain university platform to explore the emerging technologies & enhance Supply chain skills.

People Responsibilities

• Participate in developing goals and objectives for the Fiscal Year
• Energize and develop people by collaborating across boundaries.
• Train and Coach team members
• Complete annual performance management processes (annual objective setting, performance assessment and reviews, IDP, etc.)
• Hire, retain, and develop team members ensuring flawless execution of responsibilities without any disruption to the business.

Organizational Effectiveness

• Identify collaboration opportunities across subgroups and beyond Deployment team.
• Share best practices / learnings with SME’s.
• Support development and Transition of new capabilities across Distribution planning organization.

Minimum Qualifications

• Full Time graduation from an accredited university (Mandatory)
• Related experience: Bachelors (8 years); MBA (6+ years)
• Supply chain knowledge (Core Distribution Planning & Logistic Operation, Basic logistic planning)
• Systems (SAP/OMP) understanding.
• Demonstrated Strong Project Management skills.
• Forward thinker and self-motivator that thrives on new challenges and adapts quickly to learning new knowledge.
• Continuous improvement mindset
• Strategic and Tactical decision making
• Critical Thinking and Analytical Skills
• Data Visualization and Storytelling
• Strong Stakeholder Management and Influencing Skills
• Strong analytical skills to draw inference and provide meaningful insights.
• Ability to translate Business information into actionable information.
• Excel and analysis skills (i.e., skilled at pivot table, charts / graphs, macros, solver, queries, mathematical functions etc.)
• Strong mathematical skills. Statistical skills will carry additional weightage.
• Exposure / experience of working with various- ERP systems (OMP/SAP/O9) and Supply Chain and Reporting tools (Inventory Analyst, Tableau etc.)
• Team Development
• Ability to benchmark / conduct external research for the capability and process.
• Ability to execute, multi-task and deliver on commitments.
• Can prioritize and complete multiple tasks on tight deadlines.
• Coaching and Mentoring
• Ability to connect the dots and navigate through ambiguous situations.
• Excellent understanding of Supply Chain concepts, inventory management concepts and tools.
• Proven self-management and time management skills.
• Excellent communication (verbal & written) and presentation skills.
• Proactive and solution-oriented approach along with ability to influence.
• Critical thinking ability to understand granularity of the situation / problem.
• Ability and agility to navigate through change.

Preferred Qualifications

• Master’s degree
• 6-7 years of related experience
• Major Area of Study in Supply Chain
• Preferred Professional Certifications: APICS – CSCP, PMP, Six Sigma

Company Overview

We exist to make food the world loves. But we do more than that. Our company is a place that prioritizes being a force for good, a place to expand learning, explore new perspectives and reimagine new possibilities, every day. We look for people who want to bring their best — bold thinkers with big hearts who challenge one other and grow together. Because becoming the undisputed leader in food means surrounding ourselves with people who are hungry for what’s next.