Manager IT & Infra Full Time NEW

Role Overview

Hands-on technical lead responsible for network infrastructure, Linux systems, internal IT operations, and client-facing project delivery. Will manage a team of 2–3 engineers, act as architecture owner, and serve as a technical point of contact for external clients.

Key Responsibilities

Network & Security

• Design and manage routers, switches, firewalls (traditional & next-gen)
• Implement VPNs, VLANs, routing, NAT, and security policies

Internal IT

• Manage internal network, firewall, and servers
• Oversee endpoint provisioning and security
• Maintain documentation and backup processes

Linux Systems

• Configure and maintain Linux servers
• Optimize performance, storage, networking, and monitoring
• Ensure OS hardening, patching, and system reliability

Client Engagement & Project Delivery

• Act as a technical point of contact for external clients, managing relationships and expectations
• Support pre-sales activities including technical input for tenders, RFPs, and proposals
• Prepare solution designs, BOMs, and effort estimates for client bids
• Lead project planning, execution, and delivery for client infrastructure engagements

Technical Leadership

• Lead and mentor 2–3 engineers
• Define infra standards, security baselines, and deployment processes
• Drive automation and operational efficiency

Required Skills

• Strong networking fundamentals (TCP/IP, VLANs, routing, VPNs)
• Advanced Linux administration
• Experience with distributed systems / edge deployments
• Firewall configuration experience
• Monitoring and observability systems experience
• Automation/config management (e.g., Ansible or similar)
• Client-facing communication and stakeholder management skills
• Experience contributing to technical proposals, RFPs, and tender responses
• Project management skills with ability to manage timelines, scope, and deliverables
• Team leadership experience

Experience

• 8+ years experience
• Background in infra-heavy product company / MSP / system integrator
• Prior experience leading small teams
• Track record of managing client relationships and delivering infrastructure projects
• Exposure to pre-sales or bid support processes