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Manager – Project Management Office (PMO)
Location: Pune
Department: Operations / Founder’s Office
Experience: 5–10 Years
About Frido
At Frido, we are building products that solve everyday discomfort through thoughtful design, engineering, and deep consumer understanding. As a fast-growing consumer brand in ergonomic and mobility products, execution excellence across hardware development, sourcing, manufacturing, and cross-functional coordination is critical to our growth journey.
We are looking for a hands-on PMO professional to drive execution across hardware programs, product launches, sourcing, operations, and cross-functional initiatives. This role is ideal for someone who has worked in manufacturing, consumer durables, automotive, engineering, industrial products, furniture, footwear, or hardware-led businesses — and understands how physical products move from concept to scale.
Role Overview
The Manager – PMO will be responsible for driving high-priority projects across product development, supply chain, vendor coordination, manufacturing timelines, and business-critical operational initiatives.
The ideal candidate should have strong experience in program management for physical products, be highly structured, execution-focused, and comfortable working in a fast-paced founder-led environment.
Important: This is not an IT/SaaS PMO role. Candidates with predominantly software project management backgrounds will not be considered.
Key Responsibilities
1. Program & Project Governance
- Drive end-to-end execution of strategic projects across operations and hardware functions.
- Create structured project plans with clear timelines, milestones, ownership, dependencies, and risk tracking.
- Ensure timely delivery of product, sourcing, and operational initiatives.
2. Cross-Functional Coordination
- Work closely with product, sourcing, supply chain, quality, manufacturing, finance, and leadership teams to ensure alignment.
- Drive accountability across stakeholders and remove execution bottlenecks.
- Facilitate weekly review mechanisms and progress tracking.
3. Hardware/Product Development PMO
- Monitor timelines related to new product development (NPD) and hardware execution.
- Coordinate with vendors, manufacturers, tooling teams, and external partners.
- Ensure smooth transition from concept → prototyping → production → launch.
4. Process Excellence
- Build scalable execution frameworks, dashboards, trackers, and SOPs.
- Improve project visibility and reporting mechanisms.
- Identify operational inefficiencies and implement corrective actions.
5. Risk & Escalation Management
- Anticipate project risks and proactively solve delays.
- Escalate critical dependencies and propose practical solutions.
- Ensure business continuity through structured planning.
Ideal Candidate Profile
We are specifically looking for candidates from:
✅ Hardware / Physical Product Businesses
✅ Manufacturing
✅ Consumer Durables
✅ Automotive / Auto Components
✅ Engineering / Industrial Products
✅ Furniture / Ergonomic Products
✅ Footwear / Product Operations
Preferred Background
- Experience in PMO, Program Management, Project Management, NPD PMO, Operations Excellence, or Manufacturing PMO
- Strong exposure to physical product lifecycle management
- Technical educational background from a TIER 1 – Engineering College/TIER 1 Business School preferred.
- Comfortable handling multiple stakeholders and ambiguity
- Strong Excel, project tracking, MIS, and execution rigor
Must-Have Skills
- Project Planning & Governance
- Cross-functional stakeholder management
- Manufacturing / Hardware program execution
- Vendor & supply chain coordination
- Risk management & escalation handling
- Process improvement & reporting dashboards
- Strong analytical and execution skills
KPIs / KRIs
- On-time completion of strategic projects
- Product launch adherence vs planned timelines
- Reduction in execution delays/bottlenecks
- Cross-functional closure rate of action items
- Project visibility and reporting accuracy
- Vendor and manufacturing milestone adherence
Why Join Frido?
- Opportunity to build in a high-growth hardware/D2C brand
- Work directly on high-impact business initiatives
- High ownership and visibility with leadership
- Solve real execution challenges in physical products and manufacturing
Interested candidates must share their CVs via email to om.b@myfrido.com and arif@myfrido.com. Along with your CVs, please include a brief paragraph about yourselves.