Manager RF Mid Office Full Time

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Principal Responsibilities

GTS – Receivables Finance is the operations unit supporting the Receivables Finance and Supply Chain Finance business. Further, the structured finance (STF) space is a key growth area for the business and Receivable Finance (RF) Services caters to the transaction in-flows from our CMB and GB clients. The primary responsibility of this unit is to conduct core transactions processing and provide structured solutions for such customers.

• Responsible to ensure transactions are processed within SLAs and in compliance to controls
• Place client at the heart of everything and structure solutions to enhance operations and client experience.
• Responsible for streamlining processes, controls and de-risking the operations
• Mitigate the risk of financial crime by applying the necessary controls in the transactional workflow.
• Support RF operations leadership on day-to-day management and execution of Services agenda.
• Investigate operational issues/events, perform proactive root cause analysis and independently drive closure of actions.
• Manage cross border transactions and actively drive the FCY operations.
• Ensure the smooth implementation of new system / propositions (if any) as well as ongoing upgrades/ enhancements.
• Co-ordinate with IT / Project teams for change control releases and resolution of defects.
• Independently manage business UATs and drive key projects
• Responsible to actively engage team on disseminating knowledge on product, process and controls
• Provide supervisory oversight of the processing unit

Role Requirements / Educational Qualifications / Certification / Experience

• 5+ years’ experience in transaction banking (exposure to cross border transactions would be preferred)
• Fair knowledge & understanding of trade products.
• Strong interpersonal, influencing and communication skills.
• A self-starter who carries a ‘can do’ attitude and an ability to navigate the unknown
• Understanding and appreciation of operational risk framework.
• Solutions oriented, can think laterally, work independently and has an eye for detail
• Strong organizing and time management skills.
• Proficiency in the English language and business communications
• A Bachelor degree preferably in a business or related area

Additional Information

Mandatory to successfully complete Anti-Money Laundering and Sanctions training and post-course assessment, as required

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Issued by The Hongkong and Shanghai Banking Corporation Limited, India