Manager – Zonal Field Engineer Full Time

Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India’s leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform. With the large spectrum portfolio to support the growing demand for data and voice, the company is committed to deliver delightful customer experiences and contribute towards creating a truly ‘Digital India’ by enabling millions of citizens to connect and build a better tomorrow. The Company is developing infrastructure to introduce newer and smarter technologies, making both retail and enterprise customers future ready with innovative offerings, conveniently accessible through an ecosystem of digital channels as well as extensive on-ground presence. The Company is listed on National Stock Exchange (NSE) and Bombay Stock Exchange (BSE) in India.

We’re proud to be an equal opportunity employer. At VIL, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected and empowered to reach their potential and contribute their best.

VIL’s goal is to build and maintain a workforce that is diverse in experience and background but uniform in reflecting our Values of Passion, Boldness, Trust, Speed and Digital. Consequently, our recruiting efforts are directed towards attracting and retaining best and brightest talents. Our endeavour is to be First Choice for prospective employees.

VIL ensures equal employment opportunity without discrimination or harassment based on race, colour, religion, creed, age, sex, sex stereotype, gender, gender identity or expression, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law.

VIL is an equal opportunity employer committed to diversifying its workforce.

Role

TM – Zonal RF Engineer

Job Level/ Designation

M1

Function / Department

Technology/Quality

Location

Muzaffarnagar

Hiring Manager

Himanshu Nigam

Job Purpose

• This role is responsible for supporting the Network Quality function by effectively analysing KPIs for improving Network Performance, Optimization and Experience management to provide superior Voice and Data experience to the customer

Key Result Areas/Accountabilities

• Analysing the KPI’s (key performance indicators) statistics and monitoring the network for troubleshooting on daily basis.
• Conducting and Supporting RF drive test optimization of new/existing sites/Cluster/Towns/Highways/Rail routes.
• Troubleshooting of worst-performing cells. Analysis of counters and monitoring KPI trend to pinpoint exact issues.
• Perform in-depth analysis of performance E2E KPIs. Propose technology actions to improve Network performance and CXX
• Coordination with RAN team in sharing analysis and supporting them in experience improvement initiatives
• Good understanding of hardware (Nokia) from network design prospective
• Provide network optimization analysis and recommendations using a combination of drive data and network statistics
• Assisting TRAI/DOT in RF network audit & preparing required network quality reports and conduct IDT/OADT TRAI/TERM cell drive test.
• Customer complain analysis and resolution in sync with all stakeholders(internal/external)
• SCFT report preparation and daily KPI troubleshooting and optimization through Groundhog.

Core Competencies, Knowledge, Experience

• In-depth technical knowledge in radio network parameters & optimization (2G/3G/4G/VoLTE/5G) on Nokia system
• Excellent domain knowledge and on- field optimization experience
• Hands on experience with DT/Post processing tools like NEMO, TEMS, AZQ etc
• Very good analytical skills to trouble shoot network quality KPI degradation/ customer complaints, Innovative, Ambitious and competitive, Calculated risk taking & task oriented
• Self-motivated and ability to work under pressure and having very good cross functional co-ordination
• Depth analysis for L2 & L3 layer data
• Transmission trouble shooting and understanding of core network.

Must Have Technical / Professional Qualifications

• B.Tech in Electronics and Telecommunications with 7+ years of experience

Vodafone Idea Limited (formerly Idea Cellular Limited)

An Aditya Birla Group & Vodafone partnership