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OPERATIONS STAFF (Van pickup and delivery) Delivery
- Route wise loading of shipments with proper tally
- Delivering shipments to the right customers
- POD/FOD/DOD/COD process…. Delivery run sheet
- Proper status code for the undelivered shipments
- To meet the EDD & to achieve the SQ targets
- Handing over of cod/dod/fod on the same day
- Undelivered shipments needs to be handed over to the supervisor
- Appointment delivery process
- Proper dress code with customer centric approach
Pickup
- Pickup as per SOP
- Timely pickup at customer place as per cut off timing
- Airwaybill execution
- Tally of shipments at the customer place as per invoice
- Ensuring relevant regulatory paperwork is collected
- Pickup sheet
- Checking the condition of the packages at the time of pickup
- Reaching location for timely connection
