Operations & Administrative Assistant Full Time NEW

South Africa (Remote) | Full-Time | Permanent | Logistics / Construction Tech

Placed by Hotsourced – connecting top South African talent with world-class global companies

We’re partnering with a fast-growing, venture-backed start-up that’s transforming the construction industry through an intelligent, on-demand logistics platform—think seamless, Uber-style delivery for construction materials. Backed by investors and advisors who have scaled globally recognised platforms, this company is entering an exciting growth phase and building a high-performing, ambitious team.

This is an opportunity to join a dynamic environment where your contribution will have a direct impact. If you thrive in fast-paced settings and enjoy bringing structure and efficiency to operations, this role offers meaningful exposure and career growth within a scaling tech business.

Company Overview / About Us

Our client is an innovative logistics technology start-up focused on modernising the construction supply chain. By leveraging smart systems and operational excellence, they aim to simplify and accelerate how materials are delivered on-site. With strong financial backing and experienced leadership, they are scaling rapidly and building a team of proactive, solution-driven professionals.

Job Summary / Role Overview

As an Operations & Administrative Assistant, you will act as a key support to the Operations Manager, ensuring the smooth running of daily logistics activities. This role requires strong organisational skills, excellent communication, and the ability to multitask in a high-growth start-up environment.

You will play a critical role in coordinating deliveries, supporting drivers, managing documentation, and assisting across operational and administrative functions to keep everything running efficiently.

Key Responsibilities

• Ensure all delivery orders are fulfilled on time and accurately documented
• Manage and verify Proof of Deliveries (PODs) to maintain operational accuracy
• Communicate with drivers to resolve issues and provide ongoing support
• Coordinate with customers to obtain required documentation and information
• Assist with general administrative duties, including finance-related support
• Maintain clear and organised records of operational activities
• Take detailed notes during operational updates and ensure follow-ups are completed
• Collaborate with cross-functional teams to improve processes and efficiency
• Adapt to ad hoc tasks in a fast-moving start-up environment

Required Qualifications / What We’re Looking For

• Strong communication skills with the ability to build rapport with drivers, customers, and internal teams
• Excellent multitasking and organisational abilities
• High attention to detail, particularly with documentation and tracking
• Ability to thrive in a fast-paced, evolving start-up environment
• Proactive mindset with a willingness to learn and take ownership
• Team-oriented approach with strong collaboration skills
• Experience in operations, administration, HR, recruitment, or people operations is advantageous

Preferred Skills / Nice to Have

• Familiarity with tools such as Intercom or similar communication platforms
• Basic proficiency in Excel or spreadsheet tools
• Experience working with ticketing or support systems
• Previous exposure to logistics, delivery, or marketplace platforms
• Strong note-taking and documentation skills

Work Schedule

• Monday – Friday
• GMT: 07:00 AM – 04:00 PM
• SAST: 09:00 AM – 06:00 PM

Benefits / What We Offer

• Monthly salary: R22,000 – R26,000
• Opportunity to gain hands-on experience in a high-growth start-up
• Clear pathways for internal promotion and career progression
• Exposure to global best practices in logistics and operations
• Collaborative, high-energy team environment
• Opportunity to contribute to scaling an innovative tech platform