Operations Manager – RCM Full Time NEW

**Profiles with US healthcare experience and end to end RCM experience alone apply**

About the Role

As a Billing Operations Manager, you will be responsible for leading and organizing a team to meet key performance metrics in charges, claims submissions, payments, refunds, denials, and AR follow-ups. 

the Role

END to END RCM Experienced Manager – operations in US healthcare in physician billing (Internal & Family Medicine) are preferred.

Key responsibilities include:

• Managers with real time experience and who has started their career from Charges/Payment Posting and then entered into AR Process and end to end process are only preferred.
• At least 3+ years as a Manager on papers and handled entire RCM team of AR, Denials, Charge posters, payment posters, etc.
• Please note: Only candidates who meet the specified requirements will be considered. Irrelevant profiles will not be entertained.
• Candidates only from Chennai and other location open to relocate are preferred.

• Maintaining fee schedule documents and other master data tables.
• Developing and integrating systems data to generate operational, managerial, and executive reports, including revenue projections, cash forecasts, and denial metrics.
• Creating and maintaining workflow documentation to define roles, responsibilities, and team objectives.
• Ensuring clear and actionable communication with clients, leadership teams, and the offshore billing team.
• Providing billing and coding feedback to the team while identifying trends, inefficiencies, and process improvements.
• Staying updated on regulatory and reimbursement changes and ensuring compliance with industry standards.
• Handling other responsibilities as assigned to drive operational excellence.

What You’ll Do

• Problem-Solving & Analysis Identify challenges and implement effective solutions.
• Team Coordination Align team actions to maximize efficiency and performance.
• Time Management Balance priorities effectively while managing both individual and team schedules.
• Communication Maintain consistent communication with supervisors, clients, and internal teams.
• Writing & Documentation Strong written and verbal communication skills to document processes and report insights.
• Client-Centric Approach Maintain a strong focus on serving client needs with accuracy and efficiency.
• Leadership Take ownership of team performance and drive business objectives.
• Technical Proficiency Hands-on experience with Microsoft Word, Excel, EHR systems, and clearinghouse software.

Qualifications

• 15+ years of experience in medical billing with expertise in payer-mix trends.
• 3+ years of management experience, preferably in physician billing (end to end RCM exposure.
• Excellent client handling and project performance handling experience is required.
• Excellent communication with US neutral accent is required.
• Familiarity with Electronic Health Records (EHR) systems.
• Proven real time experience from demographics, charges, payment posting and AR, denials roles.

Work Location :

ACP Billing Services Pvt Ltd – NO.133, 2ND FLOOR, EJNS ARK, KP GARDEN STREET, MADHAVARAM HIGH ROAD, MADHAVARAM Chennai- 600 051.

Land Mark : Next to ICICI Bank Madhavaram Branch.

• Share your CV to hr@acpbillingservices.com