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Turner & Townsend is a global professional services company with over 22,000 people in more than 60 countries.
Working with our clients across real estate, infrastructure, energy, and natural resources, we transform together delivering outcomes that improve people’s lives. Working in partnership makes it possible to deliver the world’s most impactful projects and programs as we turn challenge into opportunity and complexity into success.
Our capabilities include program, project, cost, asset and commercial management, controls and performance, procurement and supply chain, net zero and digital solutions.
We are majority-owned by CBRE Group, Inc., the world’s largest commercial real estate services and investment firm, with our partners holding a significant minority interest. Turner & Townsend and CBRE work together to provide clients with the premier program, project and cost management offering in markets around the world.
Please visit our website: www.turnerandtownsend.com
Job Description
The QA/QC Lead will be responsible for establishing, implementing, and maintaining the Quality Assurance and Quality Control systems for the Lucknow project to ensure all construction activities comply with project specifications, applicable codes, standards, and client requirements.
Key Responsibilities
Quality Management & Compliance
- Develop, implement, and monitor the Project Quality Plan (PQP) in line with contract requirements.
- Ensure compliance with ISO 9001, client specifications, and applicable Indian Standards (IS Codes).
- Oversee QA/QC activities for civil, structural, architectural, finishing, and MEP works (as applicable to the project).
- Coordinate with consultants and clients on all quality-related matters.
Inspection & Testing
- Review and approve Inspection & Test Plans (ITPs), Method Statements, and Quality Procedures.
- Ensure timely inspections at all construction stages and proper documentation.
- Monitor material inspections, sampling, testing, and approvals at site and third-party laboratories.
- Ensure calibration of testing and measuring equipment.
Documentation & Reporting
- Maintain all quality-related records such as test reports, inspection reports, NCRs, material approvals, and as-built documentation.
- Prepare and submit weekly/monthly QA/QC reports to the Project Manager and client.
- Ensure proper control and distribution of quality documents.
Non-Conformance & Corrective Actions
- Identify, issue, and track Non-Conformance Reports (NCRs).
- Investigate root causes and ensure timely implementation of corrective and preventive actions.
- Verify closure and effectiveness of corrective actions.
Team Coordination & Training
- Lead and mentor site QA/QC engineers, inspectors, and technicians.
- Conduct quality awareness and training sessions for site teams and subcontractors.
- Coordinate with construction, planning, and procurement teams to ensure quality alignment.
Audits & Reviews
- Conduct internal quality audits and support client/third-party audits.
- Ensure closure of audit findings within agreed timelines.
Skills & Competencies
- Strong knowledge of IS codes, quality standards, and construction practices
- Excellent documentation, reporting, and analytical skills
- Ability to manage multiple stakeholders (client, consultant, subcontractors)
- Leadership and team management capabilities
- Proficient in MS Office and quality documentation systems
- Good communication skills (written and verbal)
Key Performance Indicators (KPIs)
- Compliance with Project Quality Plan
- Timely closure of NCRs
- Reduction in rework and quality-related delays
- Audit outcomes and client satisfaction
Work Environment
- Site-based role at Lucknow project
- May require extended site presence and coordination with multiple agencies
Qualifications
- Education:
- B.E./B. Tech in Civil Engineering (mandatory)
- Experience:
- Minimum 10–15 years of experience in construction projects
- At least 3–5 years as QA/QC Lead or Senior QA/QC Engineer
- Experience in large building, infrastructure, or EPC projects preferred
- Certifications (Preferred):
- ISO 9001 Lead Auditor / Internal Auditor
- Any recognized QA/QC or quality management certification
Additional Information
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