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Location: Gurugram or Bangalore
Cure is a consumer-health platform that provides personalized skin & hair-fall solutions under brands Cureskin and Curehair. We operate through our mobile app in India and apply advanced AI to automatically detect skin issues from photos, work with dermatologists to design personalized treatments, and dispense our own branded products (cosmeceutical + pharmaceutical).
The Quality Manager will be responsible for overall quality of the products including ownership of the QA processes, ensuring compliance with specifications, regulatory requirements and customer satisfaction. The ideal candidate will have a strong background in skincare or related industries, with a keen eye for detail.
Responsibilities:
● Product quality ownership: End to end ownership of product quality, including proactive identification of non-conformities, quick and thorough investigation of product complaints, along with implementation of CAPA.
● Raw Material and Packing Material Checks: Conduct incoming, in-process, and outgoing quality checks for raw materials evaluation, packaging components, and finished goods at various points of supply chain.
● In-Process & Output Control: Monitoring batch consistency and ensuring hygiene during production and storage at various points. Oversee batch manufacturing record (BMR) step verifications as needed at contract manufacturers as needed.
● Regulatory Compliance: Ensure all products meet internal quality standards and regulatory compliance (e.g., BIS, GMP, ISO). Monitor product handling, storage, and dispatch processes to ensure adherence to standards.
● SOP compliance: Support in maintaining hygiene and safety standards within the warehouse environment. Maintain accurate and up-to-date QC records, batch inspection reports, and stock audit logs.
●. Product and ingredient Integrity: Confirming use of qualified and tested raw materials with appropriate shelf life, IFRA approved fragrances and conducting compatibility trials on packaging to prevent scent migration or reactions
● New Product Quality: Participate in the new formulation development process including qualification of vendors, manufacturing facilities and sourcing points. Ensure and oversee tech transfer where appropriate. Ownership of regulatory compliance in artwork along with good understanding of weights and measurements act
● Cross-team coordination: Work closely with production, warehouse, and supply chain teams to resolve quality issues promptly. Coordinate with third-party labs for product testing when required.
Qualifications:
- 8-10 years of experience in Quality Assurance, preferably in a skincare, cosmetics, or personal care warehouse
- Bachelor’s degree in Chemistry, Biology, Pharmacy, or a related field. Advanced degree preferred.
- Proven experience in quality assurance, preferably in the skincare or cosmetics industry.
- Strong knowledge of regulatory requirements and quality standards, such as GMP, ISO.
- Ability to work collaboratively across departments and influence stakeholders.
Benefits:
- Competitive salary and benefits package
- Opportunity to work with a dynamic and innovative team
- Career development and growth opportunities
- Health and wellness benefits