Regional Sales Operations Manager Full Time

Role Purpose

The Regional Sales & Operations Manager (RSOM) will be responsible for driving end-to-end regional business performance across North & East India for the rooftop solar vertical. The role will lead channel-driven sales growth, EPC execution oversight, and partner ecosystem development across C&I, Residential, and Product businesses. The incumbent will own the regional P&L and lead a team of 8–10 Channel Sales Managers (CSMs).

Regional Business Leadership & P&L Ownership

• Own regional P&L including revenue, margins, and cost optimization. Drive forecasting, planning, and profitability.
• Channel-Led Sales Strategy & Execution
• Drive revenue via channel partners, EPC partners, and installers across C&I, Residential, and Products.

Team Leadership – Channel Sales Managers

• Manage and mentor 8–10 Channel Sales Managers; drive partner acquisition, productivity, and revenue delivery.

Channel Partner Ecosystem Development

• Expand installer, dealer, and EPC network; improve partner engagement and productivity.
• Large Deal Management
• Lead large C&I and institutional deals and support high-value negotiations.

EPC Operations Oversight

• Ensure coordination with EPC teams for timely project execution and commissioning.

Customer Experience

• Ensure seamless customer lifecycle and manage escalations for key clients.

Regulatory & Stakeholder Management

• Engage with DISCOMs and regulatory bodies; ensure compliance with policies.

Market Expansion

• Identify new markets and growth opportunities; monitor competitor activity.

Business Planning & Reporting

• Drive forecasting, pipeline tracking, MIS reporting, and performance analytics.

Key Performance Indicators (KPIs)

• Regional revenue & growth
• Channel partner productivity
• Sales conversion rates
• Project timelines and execution
• Customer satisfaction (NPS)
• Profit margins

Key Requirements

• Education: B.E/B.Tech (preferred), MBA preferred
• Experience: 15–18 years in solar/EPC/infrastructure with strong channel sales and team leadership exposure.