SA || Salesforce || FTE || Hybrid || All 3 Locations Full Time

Role : Senior Associate – Salesforce, Platform Advisory & Transformation

Experience : 4-6 years

Location : Gurgaon/Mumbai/Bangalore

Working Mode : Hybrid

Role Overview : We are seeking a consulting professional with 4–6 years of experience in Salesforce implementations and CRM initiatives. The ideal candidate will have a strong hands-on background in delivering Salesforce solutions development and supporting enterprise CRM transformations. This role requires a good understanding of Salesforce Customer Relationship Management (CRM), along with exposure to emerging innovations such as GenAI and AI-driven capabilities within the Salesforce ecosystem.

Key Responsibilities-

• Contribute to the implementation and delivery of Salesforce projects for enterprise clients.
• Work closely with functional and technical teams to gather requirements and translate them into scalable solutions.
• Configure, customize, and support Salesforce applications based on business needs.
• Support the integration of AI/GenAI capabilities within Salesforce solutions where applicable.
• Collaborate with cross-functional and global teams to ensure timely and high-quality deliverables.
• Assist in testing, deployment, and post-implementation activities.
• Participate in problem-solving and troubleshooting during project delivery.

Technical Responsibilities

• Custom Development: Build robust, scalable solutions using Apex (Triggers, Classes, Controllers) and Lightning Web Components (LWC).
• Asynchronous Processing: Design and implement high-volume data processing using Batch Apex, Queueable Apex, and Future Methods to ensure platform stability and stay within governor limits.
• Process Automation: Architect complex automation using Salesforce Flows (Record-triggered, Scheduled, and Screen Flows) while knowing when to transition to code.
• Integration: Develop and maintain secure REST/SOAP APIs to connect Salesforce with external systems, ensuring seamless data flow.
• Performance Tuning: Optimize SOQL queries and code to handle large data volumes (LDV) and improve page load times.
• CI/CD & DevOps: Manage deployments using tools like SFDX, Git/GitHub, and Copado/Jenkins to maintain a healthy release cycle.

Qualifications

• Bachelor’s degree in computer science, Information Technology, or a related field, or equivalent practical experience.
• 4–6 years of professional experience, with hands-on exposure to Salesforce development and CRM implementation projects.
• Experience working in consulting or client-facing environments is preferred.
• Strong understanding of Salesforce platform capabilities (e.g., Sales Cloud, Service Cloud, or related modules).
• Proficiency in Apex development and modern web standards for LWC.
• Deep understanding of the Salesforce security model (OWD, Sharing Rules, Profiles/Permission Sets).
• Understanding of data management principles and its deployment is good to have
• Certifications Preferred: Platform Developer I & II, App Builder, and Admin.
• Exposure to AI/GenAI capabilities within the Salesforce ecosystem is a plus.
• Good communication and stakeholder interaction skills.