Senior Manager, Procurement Process CoE Lead Full Time NEW

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com.

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Job Function

Procurement

Job Sub Function

Strategic Sourcing

Job Category

People Leader

All Job Posting Locations:

Bangalore, Karnataka, India

Job Description

Role Overview

The Senior Manager, Procurement CoE Lead will play a critical execution and enablement role in supporting the setup, stabilization, and scaling of the Procurement Center of Excellence (CoE) at the Bangalore location.

This role will work closely with global procurement leadership, digital and analytics teams, and India GCC leadership to translate the global Procurement CoE strategy into a fully operational, high‑performing Bangalore-based CoE.

The role focuses on establishing standardized procurement processes, governance, ways of working, and delivery capabilities, ensuring a smooth transition from decentralized operations to a scalable CoE model. This is a hands-on leadership role combining process excellence, team build‑out, and stakeholder enablement.

Key Responsibilities

Support Procurement CoE Setup & Operationalization

• Support the phased setup of the Procurement CoE in Bangalore, aligned to the globally defined CoE vision, scope, and service model.
• Partner with global CoE, category, and process leaders to operationalize agreed services, roles, and engagement models.
• Help establish governance forums, service catalog, SLAs, RACI models, and intake/prioritization mechanisms for the Bangalore CoE.

Process Standardization & Enablement

• Drive implementation and adoption of standardized procurement processes across category management, sourcing, contracting, and supplier relationship management (SRM).
• Translate global process designs into clear operating playbooks, SOPs, templates, and process maps for CoE execution.
• Ensure consistent application of controls, compliance requirements, and documentation standards.

Stabilization, Pilots & Scale‑up

• Support pilot execution for selected categories/processes to validate service delivery, cycle times, quality, and stakeholder experience.
• Capture lessons learned, support refinements, and help scale services to additional categories and regions.
• Ensure transition activities are well‑managed, including knowledge transfer and hypercare support.

Process Excellence & Continuous Improvement

• Identify efficiency and quality improvement opportunities using Lean / Six Sigma or similar methodologies.
• Track and report core process KPIs, service performance metrics, and improvement outcomes.
• Support root‑cause analysis and corrective actions to strengthen CoE performance and reliability.

Digital & Analytics Alignment

• Partner with procurement digital and analytics teams to ensure Bangalore CoE processes are digital‑ready and tool‑enabled.
• Support definition and refinement of process requirements for sourcing, contracting, SRM, and analytics platforms.
• Drive disciplined process adoption aligned to system capabilities and data standards.

Team Build & Capability Development

• Build, coach, and manage a Bangalore-based team of procurement analysts, process specialists, and SRM support resources.
• Establish strong ways of working, documentation standards, and knowledge management practices.
• Support capability uplift through training, onboarding materials, and role clarity.

Stakeholder & Change Enablement

• Act as a key execution partner to global and regional procurement teams, ensuring alignment to business priorities.
• Support governance reviews, performance discussions, and leadership updates.
• Enable change management activities including communications, training, and stakeholder onboarding to the CoE model.

Qualifications – Must Have

• Education: Bachelor’s degree in Supply Chain, Engineering, Business, Operations, or related field; Master’s/MBA preferred.
• Experience: 10–14 years in procurement, supply chain, or operations with significant exposure to shared services, CoE, or transformation initiatives.
• CoE / GCC exposure: Hands‑on experience supporting the setup, stabilization, or expansion of a Procurement/Supply Chain CoE or Global Capability Center.
• Process expertise: Strong understanding of end‑to‑end Source‑to‑Pay / Procure‑to‑Pay processes and operational controls.
• Leadership: Proven experience leading teams, influencing stakeholders, and operating in a global matrix environment.
• Change enablement: Experience supporting transitions from local or decentralized models to centralized or CoE-based delivery.
• Communication: Strong ability to simplify complex processes and communicate clearly with global stakeholders.
• Location: Based in Bangalore with flexibility to collaborate across global time zones.

Nice To Have (Preferred)

• Experience in MedTech, healthcare, life sciences, or other regulated industries.
• Lean, Six Sigma, or similar process excellence certification.
• Exposure to procurement platforms such as SAP, Ariba, Coupa, or equivalent.
• Experience supporting digital procurement or analytics enablement initiatives.

Required Skills

Preferred Skills:

Business Data Analysis, Business Savvy, Category Management Strategy, Cost Management, Cross-Functional Collaboration, Developing Others, Inclusive Leadership, Innovation, Leadership, Market Savvy, Negotiation, Operational Excellence, RFx Management, Risk Management, Spend Analysis, Strategic Sourcing, Supplier Collaboration, Team Management, Vendor Management, Vendor Selection