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JOB DESCRIPTION – ADMISSION COUNSELLOR
Job Title: – International – Admission Counsellor (US Market, Based in Mumbai) Location: Marol, Mumbai (Work from Office)
About upGrad
Founded in 2015, upGrad has grown into Asia’s largest integrated learning, skilling, and workforce development company. We partner with leading Indian and international universities to deliver globally recognized online & hybrid programs across multiple domains, including: Technology, Data Science, Management, Law, Human Resources, Digital Marketing, Supply Chain, Emerging Technologies, Business Analytics
Our offerings span degrees, certifications, boot camps, diplomas, master’s, and executive doctorate programs, designed specifically for working professionals.
At upGrad, we believe in equality, diversity, and inclusion, creating an environment where every individual can bring their authentic self to work.
Role Overview
We are looking for driven Admission Executives to join our international admissions team in Mumbai, focusing on the US region. This role offers the opportunity to build meaningful relationships with prospective learners abroad and guide them in achieving their career goals with upGrad.
Key Responsibilities:
Counsel US learners, mapping career goals to upGrad programs.
Manage end-to-end admission cycle from outreach to closure.
Deliver weekly/monthly enrollment & revenue targets.
Maintain accurate CRM records.
Represent upGrad with knowledge of global education trends.
What We’re Looking For:
Bachelor’s degree with 5–8 years’ international admission experience (US market/EdTech preferred).
Strong communication skills, US-neutral accent, and proven record of exceeding targets.
Proficient in CRM tools, MS Office; flexible for US hours with a resilient, target-driven mindset.
What ’s on offer:
Competitive salary with transport support
Continuous learning with discounted/free upGrad courses for you and your family, supporting personal and professional growth
Health, Accidental & Term Life Insurance & Well-being support
Flexi-offs for US holidays & Indian festivals
Dynamic growth opportunities
Working Days: 6 days a week (with rotational offs as per business requirements).
Shift: US Hours (8 PM – 5 AM IST / 10 PM – 7 AM IST) – subject to change as per business requirements
Join us at upGrad and be a part of a dynamic team that is reshaping the future of education!