Work location – Chennai/Vizaq
Max CTC- 18 LPA for
virtual drive on Thursday/Friday.
Position: HR Administration/ Senior Delivery Manager HR Operation
8 12 years
Service delivery management across multiple process towers
Accountable for end-to-end HR Admin service delivery across multiple geographies/markets
Own P&L accountability for HR Admin tower headcount, attrition, cost per transaction
Drive transformation initiatives automation, AI deployment, process re-engineering
Manage Client stakeholder relationships at HR Director / VP level
Lead quarterly business reviews and governance forums
Partner with Client Global Process Owners on process design and SLA frameworks
Develop and execute talent strategy for the HR Admin tower
Key Skills
Proven people management experience (managing managers)
Strong Workday HCM and ServiceNow HRSD functional knowledge
Client-facing communication and stakeholder management
SLA governance, operational risk management
CI/Lean mindset identify and lead improvement projects
Workforce planning and resource management
Share CV on jobs@aptita.com
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