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Details: Job Description
Monitoring Tools Engineer with more that 6 years of experience in administration, configuration, and support of enterprise monitoring tools including SolarWinds, Auvik Skilled in managing day-to-day monitoring tool admin, alert configuration, dashboard creation, and basic automation across on-prem and cloud environments.
Hands-on experience in infrastructure, application, and cloud monitoring with strong focus on alert tuning, incident support, and ensuring SLA-based monitoring coverage. Familiar with ITIL processes and experienced in supporting monitoring transitions and implementations.
Monitoring Tools
- SolarWinds (NPM, SAM – configuration, alerting, dashboards)
- Auvik (Network Discvoery, OID and MIB managment, Meraki integration)
Key Responsibilities
SolarWinds Administration (L2)
- Configure and maintain SolarWinds (NPM, SAM) monitoring environment.
- Add and monitor network devices, servers, and applications using SNMP/WMI.
- Create and update alerts, thresholds, and notification rules.
- Build dashboards and reports for operational visibility.
- Troubleshoot polling issues, alert failures, and performance gaps.
DataDog (L2)
- Configure APM and Infrastructure monitoring.
- Create alerts and dashboards for application performance tracking.
- Monitor application health and escalate issues based on defined thresholds.
- Support basic application instrumentation and alert tuning.
Auvik(L2)
- Configure Azure Monitor for virtual machines, services, and resources.
- Network discovery
- Monitoring intergration for data ingestion and log analytic & observability
- Set up Action Groups for notifications (email, webhook, ITSM tools).
- Perform basic troubleshooting for missing metrics/lMonitoring Operations
- Monitor alerts and ensure timely incident creation and escalation.
- Support P1/P2 incidents by validating alerts and providing monitoring insights.
- Perform daily health checks of monitoring tools.
Additional Skills
- Protocols: SNMP, WMI, Azure Metrics & Logs
- Query: Basic KQL (Azure Log Analytics)
- Scripting: PowerShell (basic)
- Platforms: Windows, Linux, Azure
- ITSM: ServiceNow (Incident Management & Alert Integration)
Job Requirements
Additional Skills
- Protocols: SNMP, WMI, Azure Metrics & Logs
- Query: Basic KQL (Azure Log Analytics)
- Scripting: PowerShell (basic)
- Platforms: Windows, Linux, Azure
- ITSM: ServiceNow (Incident Management & Alert Integration)
