Technical Specialist_O365_ PNB Full Time

Noventiq (Noventiq Holdings PLC) is a leading global solutions and services provider in digital transformation and cybersecurity, headquartered in London. The company enables, facilitates, and accelerates digital transformation for its customers’ businesses, connecting 80,000+ organizations across all sectors with a vast selection of best-in-class IT vendors, alongside its own services and solutions.

Noventiq delivered record gross revenue of $1.6 billion for the 12 months to March 31, 2023, an increase of 52% in constant currency. The company’s growth is underpinned by its three-dimensional strategy to expand its markets, portfolio, and sales channels. The strategy is supported by an active approach to M&As which enables Noventiq to take advantage of the ongoing consolidation in the industry. Noventiq’s 6,400 employees work in approximately 60 countries throughout Asia, Latin America, Europe, Middle East, and Africa—markets with significant growth potential.

• One of the largest SI’s in India with revenue close to 700M$ and growing to 900M$.
• 3500+ Employees in India for India.
• Total 28 Offices in India across North, South, West & East.
• 1000+ Resident Engineers across India.
• 2500+ technical resources in India for India.
• Technology partnerships with Top 3 Cloud Solution Providers, Top 3 Infrastructure companies, Top 10 Cybersecurity companies.
• Enviable customer base: 4 of Top 5 Banks, 3 of Top 5 IT companies, 3 of Top 5 BPO’s, 3 of Top 5 Pharma companies.
• Largest partner to Microsoft with combined infeed of US$600M about 25% of Microsoft India revenues

Key Responsibilities

• Lead the administration and lifecycle management of Microsoft Exchange (on-prem and hybrid) and Microsoft 365 services.
• Manage and optimize M365 services such as Exchange Online, SharePoint Online, OneDrive, Teams, Intune, and Defender for M365.
• Implement and maintain security policies, compliance configurations, and data loss prevention (DLP) across M365.
• Collaborate with internal teams and vendors to troubleshoot and resolve complex issues.
• Monitor system performance, usage, and health; generate reports and recommendations.
• Always updated with Microsoft roadmap updates and proactively plan for changes.
• Provide technical leadership and mentoring to junior team members.
• Ensure adherence to ITIL processes and organizational standards.
• Creation, Deletion of user mailboxes, shared mailbox, resource mailbox, contacts, distribution groups, dynamic distribution groups, address book (GAL) policies.
• Creating and assigning roles in Azure AD.
• Manage restoration and retention of emails policies.
• Bulk emails management.
• Email compliance management
• Implementing threat protection policies related to malicious files, links, profanity filters for the organization.
• Managing SPF, DKIM, DMARC policies and records of Bank
• Monitoring and managing SPAM and threat protection
• Creating restriction policies for webmail/OWA access externally.
• Managing archived data, mailbox and group permissions.
• Managing MFA and password related queries
• Downloading and analyzing admin audit logs and email tracking logs monthly basis.
• Assistance in monthly and quarterly reports with customers
• Managing retention policies, litigation holds and e-Discovery search
• License management
• Managing mobile devices and Azure AD accounts and permissions and providing customized admin roles.

Qualifications And Experience Required

• 8+ years of experience in IT infrastructure with at least 5 years focused on Exchange and M365.
• Strong hands-on experience with Exchange Server (2016/2019), Exchange Online, and hybrid configurations.
• Deep understanding of M365 architecture, licensing, and administration.
• Experience with PowerShell scripting for automation and reporting.
• Familiarity with Azure AD, Conditional Access, MFA, and identity protection.
• Knowledge of compliance features like eDiscovery, retention policies, and audit logs.
• Experience with Intune and mobile device management is a plus.
• Excellent troubleshooting, documentation, and communication skills.

Preferred Certifications

• Microsoft Certified: Messaging Administrator Associate
• Microsoft Certified: Microsoft 365 Enterprise Administrator Expert
• ITIL Foundation (preferred)

Benefits Offered

• Insurance – Group Medical Coverage, Group Personal Accident, Group Term Life Insurance, Parental insurance.
• Maternity and Paternity Leaves.
• Company Sponsored Certification Program.
• LinkedIn Learning.
• Learning/Development Courses, Cross Skill, Mentorship, and Leadership Programs.
• Quarterly Performance Feedback Sessions.
• Savings, Investments, and Retirement Benefits like Sodexo food coupon, LTA, NPS etc.
• Rewards and Recognition Program, Employee Referral Program, Wellness Program, and CSR initiatives.
• Company Onsite / Fun Events.

Location: Gurgaon – NQIND, Gurgaon, Haryana, India