Ticketing Executive Full Time

Job Responsibility:

• Expertise in handling all International & Domestic Ticketing inquiries and issuance
• PNR Creation, Issuance, Reissuance, Changes/Cancellation, Rescheduling.
• Should be able to block PNR on GDS, and LCC portals and check all fare rules, cancellations, and other terms and conditions
• Issuing tickets on online portals
• Should have good relations with Airlines.
• Negotiate, source, and maintain relevant airline contracts direct from airlines
• Raising group ticketing query to respective airline and following up with them for early revert
• Analyze market fares versus air add-on charts and recommend changes as necessary from published fares, group fares, fare sales, web, low-cost carriers, airline contracts and consolidators
• Analyze market fares versus air add-on charts and recommend changes as necessary from published fares, group fares, fare sales, web, low-cost carriers, airline contracts and consolidators
• Should be well versed with City Codes & Airline Codes
• Handle all flight and fare queries for the clients and internal teams
• Keep an update on current airline routes.
• Maintain a polite manner with clients even under stressful conditions
• Maintain records of all bookings and transactions.
• Depth understanding of airline routes, connections etc.
• Strong analytical skills in interpreting situations and information
• Handling the client’s ticketing-related inquiries on call as well as via email and ensuring the timely response to the client

Skill set and experience required:

• Candidate must have good GDS knowledge of Galileo (Mandatory)
• Strong communication skills both verbal and written
• Have prior experience in business/Leisure/MICE travel
• Minimum 5 years of ticketing operations management experience preferably in air ticketing environment
• Minimum 12 years in travel & tourism experience

Job Types: Full-time, Regular/Permanent

Salary: From ₹30,000/- to 65000/- per month

Schedule: Day shift

Supplemental pay types: Yearly bonus

Education: Bachelor’s (Preferred)

Experience:

• Ticketing: 5 years (Preferred)
• Travel industry: 5 years (Preferred)

Job Types: Full-time, Permanent

Pay: ₹30,000.00 – ₹60,000.00 per month

Experience:

• Airlines Ticketing: 4 years (Preferred)

Work Location: In person