Senior IT Support and Microsoft Security Specialist Full Time NEW

Must have MS Office,Cloud Security Framework,Azure,Multi-Factor Authentication (MFA),Microsoft Intune,Security Management,Network Security-5 Years of experience

Role overview

– Matured and experienced IT support professional that acts as a key pillar of our internal

IT operations.

– Local support for India users and supporting daily operations for our support team

located in Belgium. Supporting the whole group based in Belgium, Netherlands,

Luxemburg, Hungary and US.

– Proactive mindset, strong judgment, and the ability to operate independently while

collaborating closely with international stakeholders.

– Provide advanced Level 2/3 IT support for internal users across devices, operating

systems, and applications

– Act as an escalation point for complex or sensitive IT issues

– Ensure smooth day-to-day IT operations, including endpoint management, access

management, and troubleshooting

– Support onboarding and offboarding processes, ensuring compliance with security and

access policies

– Maintain accurate documentation of systems, procedures, and support processes

– Own and manage tools/knowledge like:

o Microsoft Defender (Endpoint, Office 365, Identity)

o Microsoft Entra ID (Azure AD), Conditional Access, MFA

o Microsoft Intune and endpoint compliance policies

o Microsoft Purview

o Email security

o Network security

o Tenant to tenant migrations

– Monitor security alerts, investigate incidents, and take remediation actions

– Implement and continuously improve security baselines and policies

– Collaborate with global IT/security teams to align with organizational security standards

– Support audits, compliance checks, and security reviews

– Communicate clearly with both technical and non-technical stakeholders

– Hands-on experience in a fully cloud Microsoft 365 and Microsoft security environment

– Solid understanding of identity management, endpoint security, and modern workplace

security concepts

– Experience supporting users in a global or distributed environment

– Strong troubleshooting, analytical, and problem-solving skills

– Excellent communication skills and a calm, professional demeanor

– High level of maturity, ownership, and reliability

– Proactive and security-first mindset

– Ability to work independently

– Comfortable making decisions and taking responsibility

– Service-oriented attitude with a strong sense of accountability

– Microsoft certifications (e.g., SC-200, SC-300, MS-102, AZ-104, …)

– Experience with ITIL or structured IT service management practices

– Exposure to compliance frameworks or security audits

Pay: ₹1,900,000.00 – ₹2,000,000.00 per year

Work Location: Hybrid remote in Hyderabad, Telangana