AppDynamics Admin Full Time NEW

About the Company

At Synechron, we believe in the power of digital to transform businesses for the better. Our global consulting firm combines creativity and innovative technology to deliver industry-leading digital solutions. Synechron’s progressive technologies and optimization strategies span end-to-end Artificial Intelligence, Consulting, Digital, Cloud & DevOps, Data, and Software Engineering, servicing an array of noteworthy financial services and technology firms. Through research and development initiatives in our FinLabs we develop solutions for modernization, from Artificial Intelligence and Blockchain to Data Science models, Digital Underwriting, mobile-first applications and more. Over the last 20+ years, our company has been honored with multiple employer awards, recognizing our commitment to our talented teams. With top clients to boast about, Synechron has a global workforce of 16,850+, and has 60 offices in 20 countries within key global markets. For more information on the company, please visit our website or LinkedIn community.

Diversity, Equity, and Inclusion Diversity & Inclusion are fundamental to our culture, and Synechron is proud to be an equal opportunity workplace and an affirmative-action employer. Our Diversity, Equity, and Inclusion (DEI) initiative Same Difference is committed to fostering an inclusive culture – promoting equality, diversity and an environment that is respectful to all. We strongly believe that a diverse workforce helps build stronger, successful businesses as a global company. We encourage applicants from across diverse backgrounds, race, ethnicities, religion, age, marital status, gender, sexual orientations, or disabilities to apply. We empower our global workforce by offering flexible workplace arrangements, mentoring, internal mobility, learning and development programs, and more. All employment decisions at Synechron are based on business needs, job requirements and individual qualifications, without regard to the applicant’s gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.

About the Role

We are looking for an AppDynamics Engineer to implement and manage application performance monitoring solutions. The role involves configuring AppDynamics, analyzing application performance, identifying bottlenecks, and enabling proactive monitoring to ensure high availability and optimal user experience.

Responsibilities

• Implement, configure, and manage AppDynamics APM solutions across applications
• Monitor application performance, user experience, and business transactions
• Analyze performance issues and identify root causes (code, infrastructure, DB, network)
• Create dashboards, alerts, and reports for real-time monitoring
• Configure Business Transactions, Health Rules, and Policies in AppDynamics
• Work closely with development, QA, and DevOps teams to resolve performance issues
• Support incident management and troubleshooting using AppDynamics insights
• Integrate AppDynamics with CI/CD pipelines and other monitoring tools
• Conduct performance trend analysis and capacity planning
• Ensure monitoring coverage across microservices, APIs, and distributed systems

Qualifications

• 5+ years of experience in APM / Application Monitoring / Performance Engineering
• Hands-on experience with AppDynamics (setup, configuration, administration)
• Strong understanding of application architecture (monolith, microservices)
• Experience in monitoring Java, .NET, or Node.js applications
• Knowledge of web technologies (HTTP/HTTPS, REST APIs)
• Familiarity with performance metrics (response time, throughput, latency, error rates)
• Experience with log analysis and monitoring tools
• Understanding of Linux/Unix systems
• Basic knowledge of databases and SQL

Preferred Qualifications

• Experience with other monitoring tools (Dynatrace, New Relic, Prometheus, Grafana)
• Familiarity with cloud platforms (AWS)
• Knowledge of containerization (Docker, Kubernetes)
• Experience with CI/CD tools (Jenkins, GitHub Actions)
• Understanding of DevOps and SRE practices
• Exposure to performance testing tools (JMeter, LoadRunner)

Soft Skills

• Strong analytical and troubleshooting abilities
• Good communication and stakeholder management skills
• Ability to work in a fast-paced, production-driven environment
• Proactive mindset with focus on system reliability

Nice to Have

• AppDynamics certification (Associate/Professional level)
• Experience in setting up end-user monitoring (EUM) and business iQ