Business Operations Head / Growth & Operations Head Full Time NEW

Job Description: Business Operations Head / Growth & Operations HeadSalary: 6 – 8 per LPALocation: Bangalore / Hyderabad (India Operations)Employment Type: Full-TimeIndustry Preference: IT Services / Software Development / Digital Transformation / SaaS / Digital Marketing Agencies

About Angadi World Technologies (AWT)

Founded in 2018, Angadi World Technologies (AWT) is an India-based global digital transformation and technology solutions company with 120+ successful projects delivered across multiple industries.

Our Core Expertise:

• Digital Transformation Strategy
• AI & Process Automation
• Enterprise Software Development
• Website & Mobile App Development
• Cloud Migration & DevOps
• Strategic IT Consulting
• Performance Marketing & Digital Growth

Why Join AWT?

• 8-year established company credibility
• AI-first innovation model
• Startup + SME + Enterprise client capability
• Global delivery model
• Leadership growth opportunities
• Opportunity to build and scale a corporate operational ecosystem
• Direct strategic exposure with CEO and expansion initiatives

Position Summary

AWT is seeking a highly driven, execution-focused, and growth-oriented Business Operations Head to oversee and optimize end-to-end business operations while supporting rapid organizational growth.

This role is designed for professionals from IT companies, software firms, digital agencies, SaaS organizations, or technology service companies who understand operational scaling, project delivery, business growth systems, and team accountability.

The ideal candidate will act as the company’s operational backbone, ensuring smooth coordination across:

• Sales
• Digital Marketing
• Development Teams
• Client Delivery
• HR Support
• SOP Implementation
• Revenue Performance Monitoring

Key ResponsibilitiesStrategic Operations Management

• Oversee daily business operations across departments
• Develop and implement scalable SOPs for all major workflows
• Build operational efficiency frameworks
• Improve internal productivity and accountability
• Drive execution of company growth initiatives

Sales & Revenue Coordination

• Monitor sales pipelines, lead generation systems, and conversion processes
• Coordinate with business development teams for performance improvements
• Track revenue KPIs and operational profitability
• Ensure smooth proposal, client onboarding, and project handover processes

Team Leadership & Department Coordination

• Supervise cross-functional teams including:
• Sales
• Marketing
• Design
• Development
• Operations support
• Conduct weekly performance reviews
• Maintain task accountability systems
• Coordinate hiring support for scalable growth

Client Delivery Oversight

• Ensure project delivery timelines are maintained
• Monitor client satisfaction systems
• Improve delivery consistency
• Resolve operational bottlenecks

Corporate Process Building

• Build internal reporting dashboards
• Implement CRM systems and workflow tools
• Manage documentation systems
• Establish performance scorecards
• Create corporate operational culture

Preferred Candidate ProfileRequired Experience:

• 4–8 years in operations, project management, business growth, or agency management
• Strong preference for candidates from:
• IT companies
• Software development firms
• SaaS businesses
• Digital marketing agencies
• Technology consulting companies

Required Skills:

• Operations leadership
• Team management
• Revenue process understanding
• SOP creation
• CRM systems knowledge
• Sales coordination
• Client delivery systems
• KPI reporting
• Strong communication
• Problem-solving
• Leadership mindset

Bonus Skills:

• Experience in scaling startups or agencies
• AI automation understanding
• Familiarity with software project cycles
• HR operational support
• International client servicing exposure

Key Performance Indicators (KPIs)

• Monthly operational efficiency
• Team productivity scores
• Sales coordination effectiveness
• Client delivery timelines
• SOP implementation success
• Revenue growth support
• Cost optimization improvements
• Founder workload reduction

Career Growth PathShort-Term:

Business Operations Head

Mid-Term:

Chief Operations Officer (COO)

Long-Term:

Strategic Growth Leadership / Country Operations Head

Compensation StructureFixed Salary: 6 – 8 LPAPerformance Incentives (Recommended):

• Revenue milestone bonuses
• Operational efficiency bonuses
• Team performance incentives
• Growth expansion rewards

Why This Role Matters at AWT

This is not a standard manager role.

This position is intended to become the primary operational execution leader who can help transform AWT into a structured, scalable, enterprise-grade technology company while allowing the CEO to focus on:

• Strategic partnerships
• High-value sales
• Brand authority
• Investor readiness
• Expansion

Ideal Candidate Mindset

We are looking for someone who:

• Thinks like a builder
• Executes like an operator
• Leads like a corporate professional
• Scales like a startup strategist
• Takes ownership like a future COO

Application Priority

Candidates with prior experience in IT services, digital agencies, SaaS, software firms, or operational scaling environments will be given highest priority.

AWT Strategic Vision

• To make technology a measurable business advantage through scalable digital transformation, AI innovation, and enterprise execution.