About the Role :
We are looking for Customer Relationship Managers (CRM) Associates who can build strong relationships with candidates through professional and engaging conversations.
The ideal candidate should be able to make conversations feel natural, comfortable, and engaging while collecting the required details accurately.
You will be responsible for being the first point of interaction for candidates and ensuring they have a positive experience throughout the initial stages of the hiring process.
Conduct initial candidate interaction calls in a conversational and engaging manner
Coordinate effectively with internal hiring teams and stakeholders
Strong verbal communication skills
Ability to maintain conversational flow without sounding scripted
Ability to make candidates feel comfortable and heard
Ability to handle conversations with warmth and professionalism
Strong active listening skills
Ability to handle candidates professionally, even in rushed or difficult situations
Ability to ask structured questions in a smooth and conversational manner
Ability to guide conversations naturally while collecting all required information
Ability to understand candidate tone, comfort, and engagement levels
Ability to adapt communication style based on candidate seniority and situation
Prior experience in recruitment, customer relationship management, talent acquisition, sales, or client-facing roles
Organized and process-oriented approach
Candidates feel comfortable and engaged during conversations
Candidates remain interested and responsive throughout the hiring process
Someone who:
enjoys talking to people
can make structured conversations feel natural
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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