Sales Support Specialist Full Time NEW

Job Type: Full-Time – Remote

Job Time Zone: UK Time Zone

About Kollyns Services Pvt. Ltd.

Kollyns Services Pvt. Ltd. is a specialist Employer of Record (EOR) company that enables international businesses to hire top talent in India — compliantly, rapidly, and without needing a local entity. From payroll and compliance to HR support and onboarding, Kollyns handles the complexity so global companies can focus on growth. With a track record of delivering full onboarding in as little as 48 hours, Kollyns is the trusted India hiring partner for freight forwarders and logistics companies worldwide.

Website: www.kollyns.co.in

The Opportunity

We are looking for a driven and detail-oriented Sales Support Specialist to join our growing remote team. In this role, you will be the engine behind our sales operation — qualifying leads, scheduling appointments, and keeping the sales pipeline moving efficiently. You will work directly alongside experienced freight forwarding sales professionals, playing a critical role in helping Kollyns connect global logistics companies with the right talent in India.

This is an excellent opportunity for someone with a background in freight forwarding or logistics who wants to apply their industry knowledge in a commercially impactful, client-facing support role — with the flexibility of fully remote work.

What You Will Do

• Appointment Setting & Calendar Management — Proactively reach out to prospective clients to schedule discovery calls and demos on behalf of the sales team; manage and coordinate calendars to ensure high-quality meetings are booked consistently
• Lead Qualification — Engage inbound and outbound leads through email, and LinkedIn to assess fit, gauge interest, and gather key information before passing to senior sales executives
• CRM & Pipeline Support — Maintain accurate and up-to-date records in the CRM; track lead status, follow-up tasks, and pipeline activity to support forecasting and reporting
• Sales Outreach Coordination — Assist in executing outreach sequences, follow-up communications, and prospecting campaigns targeted at freight forwarding and logistics companies
• Research & Prospecting — Identify and research potential clients — freight forwarders, 3PLs, and logistics operators — in target markets, building quality prospect lists for the sales team
• Internal Coordination — Liaise with internal teams to ensure seamless handoffs from lead qualification through to onboarding; support the sales team with proposal preparation and documentation
• Reporting — Provide weekly summaries on outreach activity, lead quality, and appointment volumes to support sales leadership decisions

What We Are Looking For

Experience

• 1–3 years of experience in freight forwarding, logistics, or a sales support / business development role within the logistics sector
• Demonstrable experience scheduling meetings, qualifying leads, or supporting a sales process in a B2B environment

Industry Knowledge

• A solid understanding of the freight forwarding sales cycle — you know the terminology, the decision-makers, and the pain points that matter to prospects
• Familiarity with how freight forwarding and logistics companies operate commercially

Communication Skills

• Exceptional written and spoken English — you will be the first point of contact for international prospects and must communicate with professionalism and clarity
• Confident and persuasive communicator, comfortable initiating conversations with senior-level decision-makers

Working Style

• Highly organized, self-motivated, and capable of managing multiple priorities independently in a remote environment
• Proactive follow-up mindset — you do not let leads go cold
• Tech-comfortable: CRM tools, email platforms, LinkedIn Sales Navigator, scheduling software

What Kollyns Offers

• Fully remote role — work from anywhere, on UK business hours
• A meaningful position at the intersection of logistics expertise and global talent solutions — with direct commercial impact
• Collaborative and agile team culture with fast decision-making and clear career growth potential
• Exposure to an international client base across Europe, North America, and Australia
• The opportunity to work closely with a strategic partner network including PROLOG, a leading global freight forwarding community
• Competitive compensation aligned with experience

Kollyns Services Pvt. Ltd. is an equal opportunity employer. We welcome applications from candidates of all backgrounds.

Job Type: Full-time

Pay: Up to ₹55,000.00 per month

Benefits:

• Work from home

Application Question(s):

• What is your Date of Birth?
• Have you worked with a freight forwarder?
• Do you have experience in scheduling meetings, qualifying leads, or supporting a sales process in a B2B environment?

Experience:

• freight forwarding: 2 years (Required)

Work Location: Remote