Remote (WFH) – Telecommunications Documentation Specialist I Full Time NEW

Why CCI? CCI Systems has 60+ years of Telecommunication industry knowledge and experience. Our outstanding team-based work culture and environment has allowed us to grow, develop, and retain long-term employees. We value our employees’ hard work and determination and reward results all while having fun!

• General project intake and setup to ensure related documentation is properly stored.
• Process project documentation to create project related tracking tools and testing.
• Process incoming daily reports from field staff to ensure proper project allocation, accurate coding, and supporting documentation are received.
• Review supporting documentation to ensure quality and accuracy.
• Create, process, and update as-built maps throughout the project lifecycle.
• Review and process field logs to ensure that work is properly entered into the system.
• Assist with documentation of procedures and standardization of workflows to optimize efficiency.
• Provide clear, accurate, and timely communication to relevant stakeholders.
• Identify and report all workflow issues, operational inefficiencies, risks, and inadequate standards.
• Identify unmitigated risk and escalate significant risk to the Operations Support Manager.
• Other duties as assigned by leadership.

• Must be able to speak, read, write and comprehend English.
• Must have at least 2 years of U.S. based fiber design interpretations experience.
• Must have 1 or more years of working knowledge using Google Earth.
• Must be able to read and understand splice guides or other splicing documentation.
• Basic computer skills and experience with Microsoft applications such as Excel, Word, etc.
• Strong attention to detail and ability to prioritize tasks.
• Manage time effectively and possess strong organizational skills.
• Able to adapt to changes and work confidently in a high-pressure/high-energy environment.
• Effective problem-solver with critical-thinking abilities to address and overcome challenges that may arise during the project lifecycle.
• Ability to take initiative, make decisions and handle various tasks simultaneously while working efficiently, effectively, and independently under minimal supervision.
• Ability to interface & communicate professionally with others.
• Ability to take direction and work within timelines.