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Full job description
Bulk Hiring for Email-Chat Suppport Executive
Job Role & Responsiblities –
- Handle customer queries, complaints, and requests via email in a timely and professional manner.
- Provide accurate information regarding products, services, policies, and processes.
- Resolve customer issues by coordinating with internal departments when required.
- Maintain proper records of customer interactions and follow-up actions.
- Ensure all responses meet company quality and turnaround time standards.
- Escalate unresolved issues to the concerned teams or supervisors.
- Maintain high customer satisfaction through effective communication and resolution management.
- Prepare reports related to customer queries and resolution status if required.
Fresher’s/Experience can apply for this job.
Pay: ₹15,000.00 – ₹35,000.00 per month
Benefits:
- Health insurance
- Provident Fund
Work Location: In person