IT Executive / LMS & Technical Support Coordinator Full Time NEW

Overview

We are seeking a proactive and technically skilled IT Executive to manage day-to-day IT operations for ICRI India and ICRI Online Learning Academy, including LMS management, technical support, and academic operations.

Key Responsibilities

· Manage and maintain the LMS platform.

· Create and manage student and faculty accounts.

· Upload course content, study material, and assessments.

· Resolve LMS-related technical issues.

· Provide technical support for online classes.

· Coordinate class scheduling and assessments.

· Manage online examinations and troubleshoot attendance/recording/submission issues.

· Create and manage official email IDs and user credentials.

· Handle basic server administration and IT infrastructure support.

· Maintain backups and data security.

· Coordinate with external IT vendors.

· Provide technical assistance to students and faculty.

· Prepare PowerPoint presentations and digital content.

· Maintain IT documentation and reports.

Desired Qualifications & Skills

· Bachelor’s degree in IT, Computer Science, or related field.

· 2–5 years of experience in IT support, LMS management, or EdTech.

· Knowledge of Moodle, Canvas, Blackboard, or similar LMS.

· Familiarity with Microsoft 365 and Google Workspace.

· Basic server management and networking knowledge.

· Strong communication and multitasking abilities.

Preferred Skills

· Experience in EdTech or higher education.

· Knowledge of Zoom, Microsoft Teams, Google Meet, and webinar platforms.

· Basic graphic design or presentation creation.

· Familiarity with website updates and CMS platforms.

Pay: ₹30,000.00 – ₹35,000.00 per month

Ability to commute/relocate:

• Nehru Place, Delhi, Delhi: Reliably commute or planning to relocate before starting work (Required)

Education:

• Bachelor’s (Required)

Experience:

• Edtech: 2 years (Required)

Work Location: In person