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Accelerate your career at RXO. RXO is a leading provider of transportation solutions. With cutting-edge technology at the center, we’re revolutionizing the industry with our massive network and commitment to finding solutions for every challenge.
- Providing customers with IT support via application support, desktop solutions, chat functions, emails, and calls.
- Troubleshooting IT issue by probing customers
- Providing customer with step-by step guidance to solve the technical issue
- Following up on technical queries and providing feedback
- Escalating critical issue to next level
- Relaying application functionality feedback from customers to IT developers.
- Driving major incident/high impact issue to resolution through bridge call
Does this sound like you? Check out what else RXO has to offer.
Why Join Us
Our Culture
Our values are the key to our unique culture and our ability to deliver for everyone we serve.
We do great things when we are inclusive and work together. To perform with excellence, we learn from one another, value diverse perspectives, operate safely and build strong relationships.
The Next Step
Ready to join our team? We’d love to hear from you. Fill out an application now and join our talent community to learn about future opportunities. We are proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test. The above statements are not an exhaustive list of all required responsibilities, duties, and skills for this job classification.