Swift Support Full Time NEW

The Role:

You will be part of the SWIFT payments engineering team, supporting and maintaining Australia’s most extensive international payment transfer system.

This role has a mandatory requirement to be on an oncall 24 x 7 rostered Support, with scheduled weekend roster

You will work with various teams across the bank, particularly group security, risk and assurance, IT infrastructure, projects, the compliance team, and third-party vendors.

Your opportunity:

• Improve processes and codes to optimise application performance throughput.
• Improve the onboarding and maintenance of user data, streamlining and decreasing the time to onboard users.
• Improve the application cyber security hygiene.
• Participate with a variety of large-scale projects across to support NAB payment strategy.
• Opportunity to learn Cyber Security improvements and implement to the system.

Main responsibilities:

• Candidates should have 12+ years of experience to be considered for this position.
• Support and maintain critical payments applications, 24/7 includes on-call duties and weekend work.
• Maintain the application hygiene in line with Group Information Risk Policy.
• Highly desirable – Ability to diagnose and troubleshoot NAB Swift products across
• a. Swift Alliance Access
• b. Swift Alliance Gateway
• c. Swift Alliance Gateway VPNs
• d. Swift Browse services
• e. Swift SWP services
• f. Swift HSM
• g. Swift Micro gateway
• h. Support other Swift int services not limited to HK, New York, Bank of England, MEPS+
• i. Ability to diagnose and troubleshoot Swift messages across its services (MT / MX).
• j. Swift Certificate renewal
• K. Ability to diagnose and troubleshoot Swift batch processing & Control M.
• L. Ability to diagnose and troubleshoot networking connectivity issues from the end users
• M. Ability to diagnose and troubleshoot users access across CyberArk, local account, scripts, Splunk, Cribl.
• Ability to diagnose and troubleshoot issues with NAB Azure AVD swift design, NAB Azure Jump hosts, NAB Azure Ansible hosts, NAB on Prem AIX and RHEL design.

Highly desirable – the ability to:

• Deploy Swift quarterly security patches on Red Hat servers
• Remediation of vulnerability (CTRs, VITs and Penetration) items across the hosts, infrastructure, and application level.
• Maintenance of all accounts, passwords, certificates within the GIRP SLA.
• Highly desirable – In depth understanding of Swift Cyber Security program.
• Highly desirable development of high quality system changes, runbooks.
• Ability to conduct disaster recovery plans; application restore and backup.
• Ability to gather system data to produce Capacity plans.

What you’ll bring…

Essential capabilities –

• Experience in working in an 24 x 7 Support environments (including Weekend Work)
• Experience in working across onshore/ offshore support environment supporting customer critical application
• Swift Experience and Exposure to swift messaging flow
• Experience in implementing, supporting, and enhancing applications, ideally with Banking and/or Finance industry exposure.
• Experience with following:
• Firewall reviews and remediation.
• Threat analysis.
• Redhat, AIX and Windows Operating systems.
• Azure virtual desktops and cloud technology.
• Swift Cyber Security Program and Swift Attestations.
• Working with Principal engineers and security architects.
• Understanding of company security vulnerabilities, penetration testing and security policies and how to enforce it.

Desirable skills,

• Payment’s experience (domestic and international);
• Understanding of firewalls, networking, secure zones and remote access.
• Understanding disaster recovery, segregation of duties, cyber security attestation.

A diverse and inclusive workplace works better for everyone.

We know that our people make us who we are. That’s why we have built a culture of equity and respect – where everyone feels valued and appreciated for being their authentic selves. In partnership with our multiple Employee Resource Groups (ERGs) we continue to foster an inclusive environment, where all NAB colleagues’ unique backgrounds and identities are understood, respected, and celebrated.

Continue building your career at NAB.