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About The Company Tata Communications Redefines Connectivity with Innovation and IntelligenceDriving the next level of intelligence powered by Cloud, Mobility, Internet of Things, Collaboration, Security, Media services and Network services, we at Tata Communications are envisaging a New World of Communications
Manages existing client accounts while driving new business growth. Combines account management and sales responsibilities.
Key Responsibilities
Maintain and grow client relationships
Identify upsell and new business opportunities
Act as main client contact
Develop account strategies to meet revenue targets
Collaborate with internal teams
Track performance and prepare reports
Requirements
Master degree or relevant experience
Strong communication and negotiation skills
Experience with CRM tools
Ability to manage multiple accounts
Work Setup
Hybrid (remote + in-office)
KPIs
Client retention
Revenue growth
New business acquisition
Customer satisfaction