Fictiv exists to help product innovators create
Fictiv is a global manufacturing company that simplifies sourcing for custom manufacturing, from prototype to low-volume production. Through its highly-vetted manufacturing network, AI-powered technology platform, and global operations centers across the USA, Mexico, India, and China, Fictiv delivers fast, high-quality custom manufacturing services from quote to delivery. Fictiv’s capabilities span the full mechanical bill of materials, including Injection Molding, Compression Molding, 3D Printing, CNC Machining, Die Casting, and Sheet Metal. To date, Fictiv has delivered more than 30 million commercial and prototype parts for early-stage companies and large enterprises alike, helping them innovate faster, free up precious resources, and drive profitable growth.
Impact in this Role
This role focuses on building and scaling the operating system that powers Customer Program Management (CPM) across workflows, tools, and decision-making frameworks. As an Associate CPM (Process, Systems & Automation), you will identify recurring challenges across programs and translate them into scalable solutions through systems, automation, and process design. You will work across cross-functional teams to improve execution consistency, reduce operational friction, and enable teams to operate efficiently at scale.
This role may also support select customer programs when needed, ensuring alignment between system design and real-world execution.
Work Hours: 9:30 PM – 5:30 AM IST, Monday through Friday (aligned with US Pacific business hours)
This role follow a hybrid work schedule – 3 nights in office, 2 nights remote
What You Will Be Doing
Systems and Technology
Process and Operating Model
Automation and Data
Operational Improvement
Process Documentation and Training
Cross-Functional Collaboration
Desired Traits
Educational Background
Experience
Core Skills
Preferred Qualifications
Interested in learning more? We look forward to hearing from you soon.
About Fictiv
Fictiv is transforming how the next rockets, self-driving cars, and life-saving robots are designed, developed, and delivered to customers around the world. People who succeed at Fictiv are talented, creative, and driven to achieve professional excellence and support our vision to help product innovators create.
We’re actively seeking teammates who:
We encourage applications from members of underrepresented groups, including but not limited to women, members of the LGBTQ community, people of color, people with disabilities, and veterans.
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