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Why You Belong Here
At Victoria’s Secret & Co, you’ll join a world-leading specialty retail brand recognized globally for innovation and excellence in lingerie and fashion. You’ll work alongside industry leaders to set the standard for what a retail brand can achieve, placing customers at the center of everything we do to create products and experiences that bring them joy.
We believe everyone deserves a place where they truly belong. We celebrate individuality and know that your passion, experience, and unique perspective strengthen our team and business. Here, you’ll be empowered to perform, grow, and engage through unmatched opportunities to develop your skills, gain real-world experience, and learn from the best in the business.
Description
TITLE: ASSOCIATE DIGITAL MERCHANDISER
POSITION SUMMARY: The Associate Merchandiser is responsible for ensuring the Site experience is flawless and works with partner teams in the executing relevant tasks with accuracy and in a timely manner. Review and validate the site regularly and ensure its upkeep and callout/triage anomalies identified. Collaborate with Merchandising team on day-to-day operational strategies and help in its implementation. Provide insights into Category performance and help identify key issues/improvements. The candidate should have a good understanding of Retail Merchandising/Site Management and be able to connect/infer based on information spread across diverse teams/systems.
Responsibilities
Product Listing and Management:
- Accountable for product setup for launches/floorsets/key events (images, copy, color names, etc.) and ensure it is merchandised and searchable in all equivalent locations cross-site
- Site Validation:
- Ensuring an error-free site for better customer experience
- Ticketing:
- Monitor tickets in the Merch dashboard & track to closure
- Visual Merchandising:
- Execute daily optimization to the Digital Store (resequencing, broken size scrub, deduping, faceout management, etc.)
- Inventory Monitoring:
- Liaise with Planning and Merchants to understand impacts of inventory shifts to floorset, tracking to inventory for offline PPIs
- Support Offers:
- Executing end-to-end marketing offers & promotions
- Reporting:
- Pull reporting per requirement
- A/B & Perz Tests:
- Support in test setup
- Competitive Analysis
- Cross-Selling and Upselling:
- Support in implementing strategies to encourage customers to explore related products
- App validation:
- Ensure the app is validated thoroughly for error-free site experience
- Collaboration:
- Work closely with various teams, including marketing, design, content, and IT, to ensure a cohesive online shopping experience
- Lead the way in process improvement and streamlining across digital merchandising
Qualifications
QUALIFICATIONS:
- Bachelor’s degree
- 2-4 years overall experience with a minimum of 2 years of experience in Merchandising or Site Management in retail/e-commerce
- Ability to organize and analyze data in Microsoft Excel. Expertise with mid-level Microsoft Excel preferred.
- Hands on experience in building reporting visualizations and dashboards with PowerPoint/other presentation tools
- Excellent verbal and written communication skills
- Ability to multi-task and work independently and deal with ambiguity
- Strong analytical and logical skills
- Strong attention to detail
